Instead of calling ebay this is what you can do

dealagreeproceed · #23 10-03-2015

Quote:

Originally Posted by bjammin

Thats like asking a fat chick if she is pregnant... you just dont do it.

BigCJ · #24 10-03-2015

Just to clarify. The USA DOES INDEED have a live chat feature but its ONLY for new seller accounts on the BASIC selling page and NOT the advanced selling page.

ody12 · #25 10-03-2015

Quote:

Originally Posted by BigCJ

Just to clarify. The USA DOES INDEED have a live chat feature but its ONLY for new seller accounts on the BASIC selling page and NOT the advanced selling page.

Yeah it's true. I always get the chat option when making first listing. After that it goes away

GhostOfAmazon · #26 10-03-2015

Quote:

Originally Posted by BigCJ

Just to clarify. The USA DOES INDEED have a live chat feature but its ONLY for new seller accounts on the BASIC selling page and NOT the advanced selling page.

Nice! Thanks for the added info and clarification.

That explains why I've never seen it!

rsot · #27 10-03-2015

Quote:

Originally Posted by BigCJ

Just to clarify. The USA DOES INDEED have a live chat feature but its ONLY for new seller accounts on the BASIC selling page and NOT the advanced selling page.

Well stated BigCJ - selective live chat exists.

yankee · #28 10-03-2015

Live chat is only available for a VERY short time when you first start selling on ebay in the USA. It is only a week I believe.

GhostOfAmazon · #29 10-03-2015

Quote:

Originally Posted by yankee

Live chat is only available for a VERY short time when you first start selling on ebay in the USA. It is only a week I believe.

So it goes back to my original statement: Live chat for US members does not exist.

A one week window for "new members" is about as useless as it not being there at all.

access0ner · #30 10-05-2015

LMAO AHAHA I did this one and she wasn't even fat just a had a pot belly and it didn't look normal, cute girl though... man was I embaressed!

Quote:

Originally Posted by bjammin

Thats like asking a fat chick if she is pregnant... you just dont do it.

Rhonda · #31 10-05-2015

The live chat option is available on the Hong Kong website. But this method does not work since the customer service reps outsourced to China are just like robots. Whatever you ask them, their answer is either send an email to one of our department or call our hotline.

write · #32 10-05-2015

Quote:

Originally Posted by MM78

I bet you sound amazing on the phone........

LOL mm78 love your humor as always ^^

i officially call this the "heshe rights" thread..

HAHlala · #33 10-05-2015

Just a tip for the UK people with the live chat option.. You will probably notice under quite a few different categories on the contact page you won't be given the option for live chat, it will only be a phone call or email but I noticed if you find a category that you are able to live chat with then you just tell the live chat representative that you are in the wrong category and need help with say selling limits and then they always pass you on to the correct chat category through live chat even if that category doesn't have the live chat option. I've done it many times and it works for everything. I think I just click on the 'Selling' tab and then 'how to sell an item' (something like that) and then just ask them to forward me to the correct person and they always do it. I've raised my selling limits many times this way and it only takes a few minutes.

Harvin · #34 10-05-2015

Quote:

Originally Posted by dbhana121

I've seen a lot of a posts about calling ebay to raise limits. This is an alternative instead of calling.

Go to ebay help and contact and open a live chat with an ebay customer support. If you're ready to raise your limits and you've been selling a good amount of items getting positive feedback etc.. Then ask him/her "I'd like to increase my selling limits " they'll then tell you something about asking you a couple questions. This is for people who are uneasy and not confident on the phone, and after answering all the questions he should check with his supervisor or something. Amd BAM double limits. The questions are fairly easy e.g What do you hope for your business in the future? Just reply something like you want to open a physical shop or a website etc. Ezpz.

We don't have option of live chat. Instead I just sell nicely and hope it will raise. I don't want ebay to focus on my account because I'm too harshed to lift my limits.lol. Just create another account to have higher selling limit.

GhostOfAmazon · #35 10-05-2015

Quote:

Originally Posted by Harvin

We don't have option of live chat. Instead I just sell nicely and hope it will raise. I don't want ebay to focus on my account because I'm too harshed to lift my limits.lol. Just create another account to have higher selling limit.

eBay doesn't "Focus on your account" just because you request a limit increase. This is a myth. The ONLY trouble you'd have requesting a limit increase is if you're selling VERO or phakes.

Maliquest · #36 10-05-2015

LMAO. They check our voices...... That is straight out NSA paranoia. If Ebay seriously needs to use such a vocal algerythem, they have some serious action going on.

luverlyjuberly · #37 10-25-2015

Does Live Chat ask security questions so they can verify you are really the account holder?

MM78 · #38 10-25-2015

There's no EBay chat for the U.S., the only chat is for listing 1st item in basic mode.

naizarak · #39 10-25-2015

do you guys know what kind of verification questions they ask?

MM78 · #40 10-25-2015

Quote:

Originally Posted by naizarak

do you guys know what kind of verification questions they ask?

They may not ask any Verification questions....

GhostOfAmazon · #41 10-25-2015

Quote:

Originally Posted by naizarak

do you guys know what kind of verification questions they ask?

Often they only ask your name, but if they ask you all the verification quetsions, it will be:

Your name.
Date of birth.
Address on the account.
Phone number on the account.

naizarak · #42 10-25-2015

Quote:

Originally Posted by MM78

They may not ask any Verification questions....

Quote:

Originally Posted by GhostOfAmazon

Often they only ask your name, but if they ask you all the verification quetsions, it will be:

Your name.
Date of birth.
Address on the account.
Phone number on the account.

interesting, i called them and they asked about my business and my supplier. this is on a 10yr account i've started dropshipping on recently. i told the guy i didn't have the info in front of me and would call back later

do they actually check this stuff or is it just a formality?

justskittles · #43 10-25-2015

I'm from the U.S. and I have live chat on ebay.

MM78 · #44 10-25-2015

Quote:

Originally Posted by justskittles

I'm from the U.S. and I have live chat on ebay.

And where is the chat located on the site?