Your payouts are currently on hold while we conduct a performance review

[muzzie]

Received this one around 36h ago:

Your payouts are currently on hold while we conduct a performance review

Dear Seller,

Your payments are on hold, pending completion of a performance review. We will release the funds when the review is complete. You may continue to list and sell on eBay’s platform during this time.

Performance reviews help keep eBay a safe and trusted marketplace for buyers and sellers. We may conduct a review based on a variety of different factors such as increased customer claims, a sudden change in your selling pattern, late deliveries or negative buyer Feedback. Funds placed on hold during a performance review ensure that there are enough funds to refund buyers in the event of a dispute. We appreciate your cooperation. Please continue to fulfil orders and maintain your seller standards.

No any MCxxx, no additional emails, no any timeframes given, account not having a silent kill as for now... how long to wait?

[ijusstv718]

invoices request coming soon .... you'll see

[muzzie]

And if I've sold only 1 item, which is second-hand and personal?
How long to wait? As there is no any timeframe specified in the email...

[ijusstv718]

Originally Posted by muzzie

And if I've sold only 1 item, which is second-hand and personal?
How long to wait? As there is no any timeframe specified in the email...

did you receive any buyers request to cause this ??

[muzzie]

Originally Posted by ijusstv718

did you receive any buyers request to cause this ??

Item delivered with signature, customer happy, positive feedback received. I contacted customer support to ask when will be the payout, they said they see that all cool, and manually released the money. I noticed date of scheduled payout (next day) and went for a sleep. But during the night, this message arrived and payout date disappeared.

[e2free]

quite normal, you will get your normal payout after around 5 days

[muzzie]

Originally Posted by e2free

quite normal, you will get your normal payout after around 5 days

I am confused as I've seen same email with clear timeframe of 5 days. But here no timeframe.

[agent006140]

what is the item sold?

[agent006140]

You are in Latvia,did you sign up with a Latvia Bank?

[muzzie]

Originally Posted by agent006140

You are in Latvia,did you sign up with a Latvia Bank?

Nop, and that is not really needed

[muzzie]

Originally Posted by agent006140

what is the item sold?

Just expensive item.

[agent006140]

Originally Posted by muzzie

Nop, and that is not really needed

so how do you receive the money?
is Latvia on Ebay MP or Paypal?

[muzzie]

Originally Posted by agent006140

so how do you receive the money?

is Latvia on Ebay MP or Paypal?

MP, to bank

[rsot]

Originally Posted by muzzie

Just expensive item.

Feels like a generic message likely related to the amount of $ that came in - if no other issues on the account, the likely 5 days will be standard

[muzzie]

Originally Posted by rsot

Feels like a generic message likely related to the amount of $ that came in - if no other issues on the account, the likely 5 days will be standard

Hope so. Just seen it first time in my life

[Roy3805]

I’ve had over 10 accounts receive this message around 12am right before they send the payout. Within 24 hours some get MC011. The accounts that passed the 24 hours eBay lifts the hold after 5 days. What triggers this is sudden increase in selling activities and late shipments. I’ve had over 11k on hold when I received this message I couldn’t explain the anxiety I had between those 5 days.

[betterlife2021]

is it a local bank in your country?

[muzzie]

Update : hold was removed automatically in exactly 5 days.

[betterlife2021]

Originally Posted by muzzie

Update : hold was removed automatically in exactly 5 days.

congratulations

[nyc]

Originally Posted by muzzie

Update : hold was removed automatically in exactly 5 days.

Did you continue to sell while your account had the review or did you pause?

[muzzie]

Originally Posted by nyc

Did you continue to sell while your account had the review or did you pause?

Paused. My accounts sell rarely, so that was fine.

[nyc]

Originally Posted by muzzie

Paused. My accounts sell rarely, so that was fine.

Thank you for sharing that. Performance review is a new problem I am facing now.