Fraudulent buyer got what he deserved ...
I had someone from Italy buy a $80 item (including shipping) about 2 weeks ago . I sent the package the next day and provided him with the tracking number. It was sent via just registered mail, not FedEx or anything like that. I also told him that from Japan to Italy, it probably takes about 3-4 weeks with registered mail. It also mentioned that in the listing.
He didn't answer, so I think it's all okay. Suddenly, a week after it was shipped, he opens a PayPal claim, not just a dispute, but says "never got product, money back please. fraud seller". Of course, I immediately provide PayPal the tracking information and notice myself that the item was actually delivered to him the day before the claim was opened.
So I reply that to the dispute, including the tracking URL, which shows the address but not the name of the buyer. I also check the feedback profile of the buyer and he has 5 positives from last year and 4 negatives from this year, 3 of them this month, of which all of them say that he's a fraudulent buyer that received the merchandise and then after opened a claim. How his account is still open with 4 negatives out of 9 I have no idea.
I also made PayPal aware of the fact that he has 4 negatives for the same reason.
So finally PayPal sends me an email that they have resolved the claim and guess what, in favor of the buyer. No comments here. I don't even care, it's just $80. I had not left him feedback yet and wasn't going to, because I don't want retaliatory feedback back from him.
So I logged into my eBay account and noticed I had the option to file for an unpaid item dispute, because the transaction funds were returned to him. So I did that and waited for 7 days. He hasn't responded and I gave him an unpaid item strike. A few hours later, I checked his profile and it was suspended. I guess that was one thing too much for him :D
Still it amazes me that it takes 5 negatives out of 10 for an account to be suspended. And for PayPal to side with the buyer after I can show the delivery address and the 4 negatives he received for the same reason.
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