Sending Confirmation Emails via Shipstation to Customers - eBay Suspension & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > Other Auction Sites

Other Auction Sites Discussions about other marketplaces. Let's be frank, eBay and Amazon aren't the only players in town.

Reply
 
Thread Tools
  #1  
Old 06-03-2018
Junior Member
 
Join Date: Sep 2015
Posts: 17
Thanks: 11
Thanked 1 Time in 1 Post
Activity: 5%
Longevity: 29%
iTrader: (0)
Default Sending Confirmation Emails via Shipstation to Customers

Hi

Recently usps sent me back a ton of packages due to incorrect shipping weight (I was off by 1 -2 ounces :/ ) and after reprinting and voiding the old labels, I'd like to send messages to all the buyers that I'm sorry for the delay and their packages are now on their way. Shipstations provides a service that would enable me to do this via confirmation emails but I'm not sure if it will link my accounts.

Any suggestions
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 06-03-2018
Senior Member
 
Join Date: Sep 2011
Posts: 3,122
Thanks: 11
Thanked 747 Times in 577 Posts
Activity: 0%
Longevity: 61%
iTrader: (0)
Default Re: Sending Confirmation Emails via Shipstation to Customers

They won't let you void them, they've been used.

Don't reprint them, just add enough regular postage stamps next to the labels to get the postage to the correct price.

Each ounce is $.21 if I recall correctly, just go to the automated kiosk and get however many it takes to bring things up to snuff and re-mail them.

Just go to the EB account and email them from there.
Reply With Quote
The Following User Says Thank You to dallis For This Useful Post:
warith3140 (06-04-2018)
  #3  
Old 06-04-2018
Junior Member
Threadstarter  
 
Join Date: Sep 2015
Posts: 17
Thanks: 11
Thanked 1 Time in 1 Post
Activity: 5%
Longevity: 29%
iTrader: (0)
Default Re: Sending Confirmation Emails via Shipstation to Customers

Thank you for that VERY helpful reply. I really appreciate it
Reply With Quote
  #4  
Old 06-04-2018
Senior Member
 
Join Date: Sep 2011
Posts: 3,122
Thanks: 11
Thanked 747 Times in 577 Posts
Activity: 0%
Longevity: 61%
iTrader: (0)
Default Re: Sending Confirmation Emails via Shipstation to Customers

Any time.

I once got about 50 pieces back in a bin, nobody could even tell me why they'd been returned, the weight was correct, sent them back out and they all arrived just fine but it added about a week to the travel time. :(

Somebody was just having a bad day, I suppose, down at the Bulk Mail Center.

They're getting really vicious about the weight on packages though, you don't want them to flag you in their system, so be sure the weight is correct in the future.
Reply With Quote
The Following User Says Thank You to dallis For This Useful Post:
warith3140 (06-06-2018)
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
PayPal not sending Confirmation Email? Onion PayPal Talk 11 03-10-2016 05:19 PM
Any chance that my emails to customers go straight to spambox? nhocgreen Amazon 8 07-12-2015 06:23 AM
Re: eBay not sending new account confirmation email?? Pook Australia eBay & Paypal 0 04-03-2014 12:04 AM
eBay not sending new account confirmation email?? Mitsu eBay Discussion! 4 01-17-2013 06:04 PM
WHEN EBAY SENDS THE post-suspension Slander & LIBELOUS EMAILS TO CUSTOMERS ebayisanecessaryevil eBay Suspensions 11 10-19-2008 03:58 PM


Aspkin Group

All times are GMT -5. The time now is 10:23 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts