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-   -   amazon 30 day review repeated after review complete. (https://www.aspkin.com/forums/payment-gateways/24368-amazon-30-day-review-repeated-after-review-complete.html)

Kickboxerfighter 10-31-2010 04:40 PM

amazon 30 day review repeated after review complete.
 
I have been trading on a new account on amazon, passed the 30 day review, transfered my funds and next day customer complained my prodcut was faulty or a copy blagged a load of crap, complained to me than complained to amazon. I got a warning from amazon not to lsit the item again even though it was not a copy! later got an email my account in under review AGAIN, which can take up to 30 days? my transfer was reveresed back to amazon, I recieved the same email as I reiceved before, basically a repeat of the standard email ect ect. so I kept trading so now I have slowed down. I have written email to them a few times and constanly getting the same reply (standard review email) this account is done with everyhtihg virtual apart from bank, will that be a problem? the person does not exisit. way forward any body? it is coming close to the end of the 2nd 30 day review, am I on safe grounds? please advise, many thanks, regards

Kickboxerfighter 11-02-2010 02:39 AM

Knowbody can help?

newtools 11-02-2010 02:52 AM

i can say that the complaint really set the second review off. this is really just a holding period to see if there will be any other recopied media or faulty product claims. they are just really minimizing their risk. If you get feedback and you have no more complaints you should be fine. The review is a holding pattern to see if you are going to have any customer or product problem. especially after you tried to transfer $$ . They want to make sure you are not going to scam people and take the money $$.

so hopefully you just sit still and email all of your customers in a professional and nice way telling them that if they have any issues, or problems to please contact you first and you will be happy to personal take care of whatever they need right away. Also ask for feedback if they have a great experience. Tell them the feedback of happy customers really helps your account. getting good feedback will really help. and no more complaints.

I have an acct. I was turning n burning and they suspended me for selling to much too fast. I got 2 positive feedbacks and no complaints after a month and now it's tell me to go click to appeal. you just send them the tracking numbers. not freaking out, and just relaxing and waiting for them to see will help.

Kickboxerfighter 11-04-2010 02:28 PM

Newtools you know your a super star!! :)


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