Re: Please Help PayPal taking money from bank!
As you will learn, eBay is full of fun characters, and some of them at time will make your blood boil.
There's an old saying: "You can never win an argument with an idiot"
The best thing to do as hard as it is to accept is to simply remain professional in your communications. Try not to argue, or get into a pissing match with your buyers. Just be nice, yet firm. If it ever comes down to a dispute with your buyer, what you write in eBay messages will be looked at by eBay's staff and may reflect on you.
As far as negative feedback is concerned, you might want to simply contact those buyers you already refunded and ask them if there was anything else you could have done, and ask "nicely" if they would be willing to change their review. You are allowed to send so many fb revision requests, so might as well try.
Unless the feedback left is in clear violation of EB's feedback policy, getting it removed may prove to be futile.
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