PayPal's damages caused by Acceptable Use Policy violation

[rsot]

Congrats raseiro

[Thaiuser]

Originally Posted by raseiro

OMG you guys won't beleive this but this morning I got a message from paypal that my account had been restored, followed by one saying they had credited me for the funds they stole back in january!

We thought you'd like to know that we've added a credit to your PayPal account.
• Credit date: April 24, 2020
• Amount: $2,804.74 USD
View more details
If you have any questions about this credit, click Contact near the bottom of any PayPal page, and we'll be happy to help.
Thanks,
PayPal

Needless to say I am so happy about this. I had filed a complaint with BBB and this is what did it, I also received an email from BBB that Paypal had settled my case:

Complaint ID#: 767144
Business Name: PayPal, Inc.

BBB has received a response from the business in the above referenced complaint case. Please review their response to your original complaint and advise us of your position in the matter. The response may have already been mailed to you by the company.

The details of the complaint (including the business' response) can be accessed at the following website address: [removed]. Please be sure to indicate whether the company's response is satisfactory or not within ten (10) days.

We sincerely hope the business's reply addresses your concerns, and would appreciate hearing from you as to your satisfaction. If this resolves your dispute, your complaint will be closed as "Resolved" and will appear in the company's BBB Business Review as: "The complainant verified the issue was resolved to their satisfaction." Each year, millions of consumers contact BBB for pre-purchase information, and your response as to your satisfaction will assist future consumers with making pre-purchase decisions.

If the business's response does not resolve your concerns, BBB would like to hear from you. We appreciate the opportunity to be of service, and look forward to hearing from you by the above-mentioned date.

Sincerely,

Raquel Negrete
Complaint Specialist
BBB Complaint Department

In their response paypal basically said i had violated their terms etc and they had the right to seize my account for damages blah blah blah we all know the story but that they "consider this matter resolved as we have taken the requested action and restored your Account balance".

My next step was to take them to small claims court in my state, also I had a pending case with Fairshake.com but I guess I won't need to do that anymore. I have yet to see if my account is still limited (can't receive or make payments) but I do not want to use these theives anymore.

So to anyone who has been wronged by these scoundrels, keep fighting! In this age of corporate bullies we the little people need to keep standing up for our rights!

Good luck all! And don't forget to vote in November, our democracy is at stake!

i cant send message to you how to contact

email?

[rsot]

Originally Posted by Thaiuser

i cant send message to you how to contact

email?

Welcome to the forum - all the best as you master stealth

YouTube

YouTube

Listen to tinsoldier and be open

[Thaiuser]

Originally Posted by tinsoldier

Ask your question here, that way everyone gets to share in the information ... it's kinda the purpose of the forum.

sorry i m new here

[Thaiuser]

Originally Posted by raseiro

OMG you guys won't beleive this but this morning I got a message from paypal that my account had been restored, followed by one saying they had credited me for the funds they stole back in january!

We thought you'd like to know that we've added a credit to your PayPal account.
• Credit date: April 24, 2020
• Amount: $2,804.74 USD
View more details
If you have any questions about this credit, click Contact near the bottom of any PayPal page, and we'll be happy to help.
Thanks,
PayPal

Needless to say I am so happy about this. I had filed a complaint with BBB and this is what did it, I also received an email from BBB that Paypal had settled my case:

Complaint ID#: 767144
Business Name: PayPal, Inc.

BBB has received a response from the business in the above referenced complaint case. Please review their response to your original complaint and advise us of your position in the matter. The response may have already been mailed to you by the company.

The details of the complaint (including the business' response) can be accessed at the following website address: [removed]. Please be sure to indicate whether the company's response is satisfactory or not within ten (10) days.

We sincerely hope the business's reply addresses your concerns, and would appreciate hearing from you as to your satisfaction. If this resolves your dispute, your complaint will be closed as "Resolved" and will appear in the company's BBB Business Review as: "The complainant verified the issue was resolved to their satisfaction." Each year, millions of consumers contact BBB for pre-purchase information, and your response as to your satisfaction will assist future consumers with making pre-purchase decisions.

If the business's response does not resolve your concerns, BBB would like to hear from you. We appreciate the opportunity to be of service, and look forward to hearing from you by the above-mentioned date.

Sincerely,

Raquel Negrete
Complaint Specialist
BBB Complaint Department

In their response paypal basically said i had violated their terms etc and they had the right to seize my account for damages blah blah blah we all know the story but that they "consider this matter resolved as we have taken the requested action and restored your Account balance".

My next step was to take them to small claims court in my state, also I had a pending case with Fairshake.com but I guess I won't need to do that anymore. I have yet to see if my account is still limited (can't receive or make payments) but I do not want to use these theives anymore.

So to anyone who has been wronged by these scoundrels, keep fighting! In this age of corporate bullies we the little people need to keep standing up for our rights!

Good luck all! And don't forget to vote in November, our democracy is at stake!

all not real?

[Whigfield]

Would love to hear the full story about the best way to go about going through the BBB to get the funds that Paypal stole from us back.

[Megger]

Guys, pls can somebody living in Africa file a complaint with BBB? Paypal just stole my money and my account is in my name. Not a stealth account. They didn't even send me a message that I violated AUP. They initially temporarily limited my account and asked for documents I submitted the documents but they said they couldn't continue doing business with me due to potential risks.... They said my funds will be released in 180 days. Yesterday, they emptied my account.

[Megger]

Hello guys, good day.

[james_112233]

raseiro's case is the first I have read with a positive outcome ...

I'd like to see some one that has had 20k+ taken retrieve that money back via BBB or Financial Ombudsman.

[Whigfield]

It is safe to say that if Paypal locks your account for a violation due to AUP, your money is good as gone.

They lie to you by telling you can retrieve the money in 180 days to protect as much of their stolen profits as possible. You will wait 180 days, log into your account and realize they already took the money days or weeks before.

My advice for anyone with active Paypal accounts is to empty your accounts as soon as possible. Even if its a few dollars. Also, try to use Paypal as little as possible. If you are buying things online and they have a credit card option, just use that. Don't allow this greedy corporation to profit any more than they should. If you are a business search for another payment processor if you can that can take direct debit or credit card payments.

If you are in the process of the 180 days already, contact your customers and issue them refunds and ask if they can pay another way. (yeah i know this is a long shot for alot of people but you would be surprised that many customers will actually agree to this. Just explain to them that you have an issue with the payment and if they can kindly pay another way after you refund them first). Don't let Paypal steal anymore money. The money is gone already, you have nothing to lose.

If it were up to me, I would refund every single customer regardless if the customers pay back or not, just so Paypal doesn't get a single penny.

They are essentially stealing money and have carefully designed their AUP to allow this.

I was robbed of a few K also. I'll survive but i have read stories of peoples hard earned money over the course of a year or more and some really outrageous amounts being stolen by Paypal.

Good luck.

[james_112233]

Originally Posted by Whigfield

It is safe to say that if Paypal locks your account for a violation due to AUP, your money is good as gone.

They lie to you by telling you can retrieve the money in 180 days to protect as much of their stolen profits as possible. You will wait 180 days, log into your account and realize they already took the money days or weeks before.

My advice for anyone with active Paypal accounts is to empty your accounts as soon as possible. Even if its a few dollars. Also, try to use Paypal as little as possible. If you are buying things online and they have a credit card option, just use that. Don't allow this greedy corporation to profit any more than they should. If you are a business search for another payment processor if you can that can take direct debit or credit card payments.

If you are in the process of the 180 days already, contact your customers and issue them refunds and ask if they can pay another way. (yeah i know this is a long shot for alot of people but you would be surprised that many customers will actually agree to this. Just explain to them that you have an issue with the payment and if they can kindly pay another way after you refund them first). Don't let Paypal steal anymore money. The money is gone already, you have nothing to lose.

If it were up to me, I would refund every single customer regardless if the customers pay back or not, just so Paypal doesn't get a single penny.

They are essentially stealing money and have carefully designed their AUP to allow this.

I was robbed of a few K also. I'll survive but i have read stories of peoples hard earned money over the course of a year or more and some really outrageous amounts being stolen by Paypal.

Good luck.

The rule of thumb from what I have learnt stealthing for a while is to leave enough for 1 or 2 refunds and withdraw the rest. Never build a balance.

And a word of warning to those that have ALREADY built a a massive balance ... don't go and withdraw all of it now as that will most definitely trigger their bots. Withdraw a little every day and get into the habit of clearing your account every other day.

And I agree on the refunds. Rather than letting paypal steal it I would do the same. Seeing something back is better than nothing.

[JackedYoshi]

I have a couple of accounts with a few thousand in each, locked up. I was just going to ride out the 180 days as I have in the past. I guess not after reading this thread.

[raseiro]

If you're in the US, and Canada:
- file a Demand letter with PP
- file a complaint with BBB. PP hates bad publicity
- If that doesn't resolve it, them to small claims court in your state
You can also ask Fairshake.com for help, they seem to get results. They will take a percentage though
my account was not a stealth one so I dont know how that would work.
Good luck and never give up! PP makes billions and screws the little guys, typical corporate greed!

[Bigj2987]

Originally Posted by raseiro

If you're in the US, and Canada:
- file a Demand letter with PP
- file a complaint with BBB. PP hates bad publicity
- If that doesn't resolve it, them to small claims court in your state
You can also ask Fairshake.com for help, they seem to get results. They will take a percentage though
my account was not a stealth one so I dont know how that would work.
Good luck and never give up! PP makes billions and screws the little guys, typical corporate greed!

Congrats on getting your funds back.

[Thaiuser]

Originally Posted by raseiro

If you're in the US, and Canada:
- file a Demand letter with PP
- file a complaint with BBB. PP hates bad publicity
- If that doesn't resolve it, them to small claims court in your state
You can also ask Fairshake.com for help, they seem to get results. They will take a percentage though
my account was not a stealth one so I dont know how that would work.
Good luck and never give up! PP makes billions and screws the little guys, typical corporate greed!

when you on discord pls inbox me https://discordapp.com/channels/6584...65896897052683

[Megger]

Originally Posted by tinsoldier

The money is gone. They know you're not in a position to take them to task over it even if you think you're not in breach.

What were you doing that made them assume you'd broken the AUP?

Somebody in the UK paid me for writing service, paypal cancelled the payment, refunded it and limited my account.
My account is an African paypal account. They limited my account and promised to release it after 180 days. They withdrew all the funds just a few days to the 180 days.

[Bigj2987]

Originally Posted by agent006140

you have to violate Paypal AUP to lose your money,the list is a mile long.
$2500 per violation

You just have to have it in the back of your mind. I've been using PP for years and just now received it. I didn't receive a warning or any email stating that I violated anything either.

[BleepBloop]

Originally Posted by Megger

Somebody in the UK paid me for writing service, paypal cancelled the payment, refunded it and limited my account.
My account is an African paypal account. They limited my account and promised to release it after 180 days. They withdrew all the funds just a few days to the 180 days.

Nigeria PayPal accounts cannot receive/accept payments. You can only buy stuff with credit card. Don't even know how you were able to accept a payment.

[VWR32]

Does AUP and the money robbing happen on UK accounts?

Asking as I’ve had 2 limited and advised off funds released after 180 days.

Thanks

[Dayo]

Originally Posted by james_112233

The rule of thumb from what I have learnt stealthing for a while is to leave enough for 1 or 2 refunds and withdraw the rest. Never build a balance.

And a word of warning to those that have ALREADY built a a massive balance ... don't go and withdraw all of it now as that will most definitely trigger their bots. Withdraw a little every day and get into the habit of clearing your account every other day.

And I agree on the refunds. Rather than letting paypal steal it I would do the same. Seeing something back is better than nothing.

Good job sir, God bless for info

[Dayo]

Hi, friend thanks for info and congrats, did pp unfreeze the funds with in the 180 days or after the 180?

[mikeef75]

I have not had time to read every page of comments in this thread, so if someone has already suggested what I'm about to, my apologies...

So if you have not, start by filing a complaint with your your State Attorney General or FTC. I'm not sure if you're located in the US, but if you are those would be important steps to take.

I live in Florida and when I cancelled my auto warranty the company was supposed to send me a refund within 30 days, but I could not even get someone to return my call, so I filed with the State AG and I had my money in a couple of weeks.

If you're in a European country, they should have some similar regulatory authority, but even if you're out of the US you can still file with the FTC because PayPal is headquartered in the US and you can also try reaching the California AG, they're all a bunch of leftists/socialists in California's government so they hate businesses by nature so you might find some gunho person that wants to take it to the big corporation...lol

One thing that also has me thinking you guys have a strong case is they waited in each case to wait to the last couple of days of their 180 period to take the money. If enough of you can prove they do it as a practice at the end of the period, then you may find a decent law firm willing to take it on a contingency, which basically means they'll do it for no money up front with a fee of 25-33% of what is recovered. No recovery, no loss on your end.

I see some serious punitive damages as well. Why? Because they are intentionally defrauding you by waiting to when the money is due to be unfrozen. If they claim you have violated their AUP, they're going to have an incredibly hard explaining why they waited to end of the 180 day reserve period to do something, they should have stopped you from selling in the first 30 days if they had they believed your product violated their AUP. Therefore profiting off your labor for free. And if all of you join together, you can demonstrate they defraud as a practice, not just some random account they did this on.

If you have contact info for your customers, find out if PayPal refunded them. If they didn't then they have no excuse for keeping the money from you. If they kept the profit off your labor, you could also go to your labor board in your state or country and explain you worked for free, they profited and did not refund anyone and kept the fruit of your labor.