Yeah its definitely not a specific bank, I tried just about all of them. Adding a bank in the country of the account it goes right through. Paypal seems to be acknowledging the problem but no eta on when it will be fixed. Its not like its a small problem, even buyers who want to purchase items using there usa accounts are having issues. Its not just us sellers who like multiple international accounts. I think paypal is keeping us out the loop on something
Agreed with this. As of late I've had numerous complaints of international buyers pp accounts unable to complete a purchase.
On a side note I emailed them regarding unable to add an account to a newly created CA pp account. They have not responded. Its been about a week.
I attempted to add a new us bank to a well established CA pp account . This account has been used over a year and completed 100s of traansfers to my us bank. The add seemed to go through. The system was asking to call me to verify identity. To which I presses cancel because the account no was not valid.
I will keep trying and at some point I will call them. My thouhhts are pp is working on new verification or security features and its glichy or they are refusing to add accounts until the system is up and working.
Yeah, an international buyer said when she called they told her the bank database crashed and they are working to get it up and running. As of right now you have to call so they can lift security features for you to add a us bank. I agree with MacBook. Something they tried to do is backfiring in the system, now they don't know how fix it
Just added a US bank to a fresh CA pp. The verification process prompted a phone call and security code. Googl* voiceish. Once this was completed the bank account was added but not confirmed. i will report back once the deposits are made and account is confirmed.
Here's to hoping the only change has been the addition of a phone call verification when you add a bank account.
Yeah, an international buyer said when she called they told her the bank database crashed and they are working to get it up and running. As of right now you have to call so they can lift security features for you to add a us bank. I agree with MacBook. Something they tried to do is backfiring in the system, now they don't know how fix it
Hopefully they get this up and running soon. a large part of my business is international and my buyers are preferring to use other charge cards that I cannot accept without paypal so im losing business.
Just added a US bank to a fresh CA pp. The verification process prompted a phone call and security code. Googl* voiceish. Once this was completed the bank account was added but not confirmed. i will report back once the deposits are made and account is confirmed.
Here's to hoping the only change has been the addition of a phone call verification when you add a bank account.
My fingers are crossed that the deposits worked. They did not for me last week.
Same is happening to me. I have tried w many accounts: from Citi to Bank of America and it always says: "You cannot add a bank at this time.". Intl Account.
Wonder if this is going to be permanent
Lots of trials, different banks and nothing seems to be working. It will be a pain if we have to call pp each time. Not giving up though, there has to be a way
Paypal TR told me that my account had an internal security issue.
And after verifying my account, they told me that I can add an US bank account.
2 days of efforts but I was able to add.
The Following User Says Thank You to ozkann For This Useful Post:
Paypal TR told me that my account had an internal security issue.
And after verifying my account, they told me that I can add an US bank account.
2 days of efforts but I was able to add.
Progress!
Did you add the account yourself or have it done by paypal staff?
Thank you for telling us this little piece of good news.
So on my older international accounts I get prompted to have them call first to add vba, when I update the number, then I get the error. Is anyone having this issue as well?