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eBay Suspension & PayPal Limited Guide
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Showing results 1 to 25 of 71
Search took 0.01 seconds. Search: Posts Made By: HangInThere
Forum: Paypal Limited 10-11-2023
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

Hey. It's great that you have already done your own investigation, but not sure why you didn't include your findings in your emails. They won't do the work for you unless you go through the BBB (for...
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Forum: Paypal Limited 12-29-2022
Replies: 30
Views: 711
Posted By HangInThere
Re: UK PayPal Business accounts permanently limited

I have personally done this, and the account is still working after 4 years (with website sales). Recently also passed compliance and risk checks to be the account holder for a new company.

I have...
Forum: Paypal Limited 04-15-2022
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

Thanks for sharing. You nailed:

the tone (specifically avoiding desperation or anger)
the acknowledgment of the cause
your explanation for the cause
your understanding of the limitation
...
Forum: Paypal Limited 04-13-2022
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

Congrats! And thanks for sharing - it was starting to get a bit pessimistic over here :)
Forum: Paypal Limited 02-22-2022
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

I believe that's all the emails you need, and I also don't recall there being any auto-responses, which makes the matter even more frustrating.

Just a heads up that any responses are now probably...
Forum: Paypal Limited 01-25-2022
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

Hi all!

OP here. Just a quick update.

As of last week, we've now had our account limited three times - two of them resulting in permanent limitations (and 180-day holds). While we were able to...
Forum: Paypal Limited 12-08-2021
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

Congrats to you both, and thanks for sharing!

Not sure what you mean about your funds on hold after being restored, but I reckon that it's just a temporary phase of getting withdrawal errors....
Forum: Paypal Limited 12-08-2021
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

Congrats mate! Unless someone can prove me wrong, I'm going to say you've set the world record for longest PayPal resolution... :noidea:

Don't be afraid to use your account as normal, but...
Forum: Paypal Limited 10-04-2021
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

Very nice attempt with the letter! The tone and structure is spot on.

Two suggestions:

Include the Case ID in the email subject, or at least somewhere clear in the body of the email - there...
Forum: Paypal Limited 10-04-2021
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

These 2 quotes suggest you were asked for certain documents/information before you were permanently limited. Is that the case? If so, what were the 4 steps they requested?
Forum: Paypal Limited 10-01-2021
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

Hi, and welcome!

The first step is to think about the last 24 hours carefully, as limitations are very quick to come around (since it's for PayPal's "security").

Have you sold anything at all?...
Forum: Paypal Limited 09-21-2021
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

Thanks for clarifying. At this point - 2 years past the closure - there really is no reason not to proceed to the BBB, assuming there isn't a deadline for filing complaints.

It's mainly...
Forum: Paypal Limited 09-21-2021
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

Hi there. I can save you time by suggesting that you do not appeal any of these decisions. For whatever reason you have 20 personal accounts, having them limited at the same time means you've been...
Forum: Paypal Limited 09-21-2021
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

This post contradicts a lot with what you said one week prior, where you had a permanently limited business account due to an alleged AUP violation, and didn't wish to use PayPal anymore.
...
Forum: Paypal Limited 09-21-2021
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

Hey, that's great news! Congrats! And thanks for updating us all with the outcome and advice.

So changing account details is something we can check off the "recoverable" list, although I'm sure...
Forum: Paypal Limited 09-11-2021
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

Hi, and welcome!

With PayPal, we're all essentially guilty until proven innocent, and with marketing services, I can see that being amongst the most difficult of digital services to prove. I...
Forum: Paypal Limited 09-10-2021
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

Indeed, it's a constant stress to operate a PayPal account. To this day, we've stuck to the same withdrawal amount and transaction cap in fear of another limitation, despite our business growing,...
Forum: Paypal Limited 09-10-2021
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

Hi, and welcome.

As you pointed out, the country mismatch of your account and origin is the only irregularity I can see, especially without any transactions. I'm assuming that you were not using a...
Forum: Paypal Limited 09-10-2021
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

Just to update you, I received a new response in the message centre today, and it was the Executive Office, with their long and personalized reply to the complaint. Therefore, I would like to clarify...
Forum: Paypal Limited 09-09-2021
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

One thing that has changed when I sent out emails last week is that they're mostly being routed through PayPal's message center now, which means you might get a couple of automated responses.
...
Forum: Paypal Limited 09-08-2021
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

It's not a violation, but changing account details tends to flag you for review - a few users on this thread have encountered the same issue with a registered business account. I personally would not...
Forum: Paypal Limited 09-08-2021
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

This should always be the case - that's the only proof of ownership you have.


I can see you let anger do the talking here, despite you mentioning that you know the reason - they might not even...
Forum: Paypal Limited 09-07-2021
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

I can confirm that the emails still work. Our account got permanently limited again last week (which was justified), but with the same strategy, our account has been restored for a second time...
Forum: Paypal Limited 07-04-2021
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

I've just read about this now - it appears to be a separate platform intended for privacy complaints between EU customers and US businesses:



Try using this link:...
Forum: Paypal Limited 07-04-2021
Replies: 381
Views: 106,642
Posted By HangInThere
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)

When we got our account restored in 2019, it was by emailing executiveoffice@paypal.com, however, I think they aren't using this anymore due to excessive, uninvited queries. This was the department...
Showing results 1 to 25 of 71
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