Amazon suspect i have another account but didnt suspended me

duanbo · #1 02-28-2017

Is Amazon trying to scare me and making me admit i have a second account or they actually linked my accounts together? I thought when Amazon links your accounts together they just suspended you without warning. I got this warning right after I fill in my deposit method. The deposit bank im using the saving account and im using chequeing account for another account. Whats the best way to proceed with this ?

Hello,

We are contacting you because you may have more than one seller account. Sellers on Amazon.com are not allowed to use multiple accounts to sell on our site.

If this problem continues, we may not allow you to sell on Amazon.com.

To learn more about this policy, search for "Prohibited Seller Activities and Actions" in Seller Central Help.

Please review your other listings in the Inventory section of Seller Central to make sure that they follow our policies (https://sellercentral.amazon.com/myi...istingsSummary).

We ask that you cancel all of the listings on your ${INSERT NAME OF ACCT TO CANCEL} account. In the future, please use only your ${INSERT NAME OF ACCT TO KEEP} account to sell on our site.

To talk to someone about this email, you can ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/...us/performance).

We would like to know if this email was clear and helpful. Please take a moment to provide feedback for us (http://www.amazon.com/gp/html-forms-...cationFeedback)

Sincerely,

Seller Performance Team
Amazon.com
http://www.amazon.com

elmo · #2 02-28-2017

They do this when your accounts are typically in good shape

So yes they have linked them, just do as they say to avoid issues

duanbo · #3 02-28-2017

Quote:

Originally Posted by elmo

They do this when your accounts are typically in good shape

So yes they have linked them, just do as they say to avoid issues

The problem is i dont know which account they linked it too. I check all my other accounts and didnt get any notifications.

elmo · #4 02-28-2017

Reply and ash them what email they are referring to as it seems they forgot to include it

duanbo · #5 02-28-2017

Quote:

Originally Posted by elmo

Reply and ash them what email they are referring to as it seems they forgot to include it

If my accounts got linked would it send notification to all my linked accounts with the message?

elmo · #6 03-01-2017

Quote:

Originally Posted by duanbo

If my accounts got linked would it send notification to all my linked accounts with the message?

Sometimes they send a message to all of them and tell you to keep only x account.

Sometimes they close all accounts / delete them

It varies there's nothing set in stone

duanbo · #7 03-01-2017

Quote:

Originally Posted by elmo

Sometimes they send a message to all of them and tell you to keep only x account.

Sometimes they close all accounts / delete them

It varies there's nothing set in stone

once the accounts get deleted, what happens to the money on the account?

rsot · #8 03-01-2017

Quote:

Originally Posted by duanbo

once the accounts get deleted, what happens to the money on the account?

Very tough to get back - if at all. AZ seizes it and gives you the runaround to try and get it back...

duanbo · #9 03-01-2017

Quote:

Originally Posted by rsot

Very tough to get back - if at all. AZ seizes it and gives you the runaround to try and get it back...

wow i thought amazon will hold the money for 90 days and return the money

rsot · #10 03-01-2017

Quote:

Originally Posted by duanbo

wow i thought amazon will hold the money for 90 days and return the money

If the account is suspended, sure but deletion = you cant login = big problem (many ppl have had this happen including myself)

duanbo · #11 03-01-2017

Quote:

Originally Posted by rsot

If the account is suspended, sure but deletion = you cant login = big problem (many ppl have had this happen including myself)

what if i choose to tell amazon to delete one of the accounts thats linked and only keep one. what happens to the funds on the deleted account?

elmo · #12 03-01-2017

Quote:

Originally Posted by duanbo

what if i choose to tell amazon to delete one of the accounts thats linked and only keep one. what happens to the funds on the deleted account?

Doesn't work entirely like that, they could close them all if you play that game. I would just do what they are saying. Normally they tell you which account to keep and which one to stop using

duanbo · #13 03-02-2017

i called amazon support and they checked my account , they said that they couldnt find anything linked to my account and might be a error within their end

chaichaoyi · #14 03-04-2017

Had something similar. There won't be any further action, and you can keep using the two accounts to list/sell.

The link will kick in and hurt you only when one of the two accounts gets into trouble, then both will go down. So, you have two accounts at stake, take care and behave!

e2free · #15 03-04-2017

Quote:

Originally Posted by duanbo

i called amazon support and they checked my account , they said that they couldnt find anything linked to my account and might be a error within their end

this is seller support team they know nothing, selling performance team is totally separate and they can suspend your account anytime if you dont listen to them

duanbo · #16 03-04-2017

Quote:

Originally Posted by e2free

this is seller support team they know nothing, selling performance team is totally separate and they can suspend your account anytime if you dont listen to them

i have email seller performace policy team a few times and never got a email back so im not sure what that means

duanbo · #17 03-04-2017

Quote:

Originally Posted by chaichaoyi

Had something similar. There won't be any further action, and you can keep using the two accounts to list/sell.

The link will kick in and hurt you only when one of the two accounts gets into trouble, then both will go down. So, you have two accounts at stake, take care and behave!

so you got something similiar and just ignored the warning and nothing happened?

chaichaoyi · #18 03-05-2017

Quote:

Originally Posted by duanbo

so you got something similiar and just ignored the warning and nothing happened?

Ignored the warning, nothing happened for 1+ years and both accounts were working fine. Then one account got suspended due to too many buyer complaints, and the other one got immediately suspended too.

chaichaoyi · #19 03-05-2017

Quote:

Originally Posted by e2free

this is seller support team they know nothing, selling performance team is totally separate and they can suspend your account anytime if you dont listen to them

Yeah, that's consistent with my experience. Checking ownership of multiple accounts and closing down accounts are handled by two teams.

alim · #20 03-05-2017

i have had similar experience as well.none was deleted but when one got suspended for defect rate the other had issues

Quote:

Originally Posted by chaichaoyi

Had something similar. There won't be any further action, and you can keep using the two accounts to list/sell.

The link will kick in and hurt you only when one of the two accounts gets into trouble, then both will go down. So, you have two accounts at stake, take care and behave!