Can buyer hurt me?

Maxitwist · #1 03-31-2017

This is an academic question.
Its been over 60 days since one of my first transactions and the guy wants his money back as the item never arrived.. i looked into the time limits for opening cases and it seems to be 45 days for paypal, and 30 days after latest eta for ebay.
So hes missed both of them.
So i could just.. ignore him?
Or could he contact ebay and file a complaint or so ething sinister against me?
For feedback i cant figure out if its 60 or 90 days the time limit.

Im registered on uk site btw, though i imagine we have the same rules.

**ilcarletto** · #2 03-31-2017

from what I have learnt in here, buyer can always hurt you.

I hope for you he just forgot about it or won the lottery and moved on.

Maxitwist · #3 03-31-2017

No hes messeged me, hes very nice, so i will probably refund him anyway, but also im mega curious about the what if i didnt scenario

phaz0rz · #4 03-31-2017

I don't know where you saw 45 days. In USA at least, the customer has 180 days to start a Paypal claim. The buyer can definitely hurt you so tread carefully.

Maxitwist · #5 03-31-2017

Your right, it is 180 here too, what i saw was old information.
Best refund him so.

slokor · #6 03-31-2017

More importantly - the buyer can leave you a negative feedback for this transaction for 90 days if Im not mistaken. That in itself can hurt.
And of course any buyer can continue to harass you and damage your account in various ways. You can block him from buying more of your items but you cannot block him from opening a new account to do that with.
Best to cut your losses while you still can.

James Brown · #7 04-01-2017

Pretty sure feedback time limit is 60 days in UK.
180 days for paypal claim in UK.

Maxitwist · #8 04-02-2017

Sounds like it would have just been the paypal claim id really have to worry about, which isisnt even that bad right, it s just a refund?

oooSMOKYooo · #9 04-29-2017

low value item refund him straight away!
high value chase up the delivery and claim against courier
180 days pp, ebay 45 days but check t&c's to be sure as they change alot..

richie2065 · #10 05-05-2017

Ebay feedback is 60 days and PP dispute is 180