A temporary limitation has been placed on your account

[toughtech]

I received this Temp Limitation on my stealth account.

A temporary limitation has been placed on your account.

It asked for a copy of Bank Statement and Credit Card Statement and to change my password.

Has anyone seem this and what did they end up with?

I use 24VC Fresh IP . Same Computer user account .

So i dont understand maybe i have made a mistake but i am very careful with my accounts i gradually do things with my account never do anything to risky i cant understand any help would be good.

TIA

[Play]

Sometimes you may have done something risky, without knowing it, even if it was by accident, which may have in turn flagged the account. Nothing unusual.

You'll just need to supply them with what they're asking for. You should be good to go then.

[JamesNorth101]

What card did you use on the PayPal?

[SaiJin]

Originally Posted by toughtech

I received this Temp Limitation on my stealth account.

A temporary limitation has been placed on your account.

It asked for a copy of Bank Statement and Credit Card Statement and to change my password.

Has anyone seem this and what did they end up with?

I use 24VC Fresh IP . Same Computer user account .

So i dont understand maybe i have made a mistake but i am very careful with my accounts i gradually do things with my account never do anything to risky i cant understand any help would be good.

TIA

Did you change any info in the PP account prior?

[fatal]

Hi, I am having the same issue.

I am using Revolut and I have try to change several times my phone number.

[JHerald]

It sounds as though their system believes that someone else may have accessed your account, hence the password change request.

They may be verifying the card and bank attached to ensure they are registered by the rightful owner. If you can provide both documents, this is a minor hurdle.

If you are not already; keep the device and IP address consistent, as frequent changes can cause such issues to arise. If you do already; it could simply be an unfortunate move that caused it, as someone above has said. Sometimes the smallest action can trigger a limitation. This sounds more purchase / account security orientated than selling / KYC regs. If it were the latter, they would be asking for more tricky information like invoices; ID and proof of address etc.