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UK eBay & Paypal General discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.

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  #1  
Old 02-04-2020
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Default eBay mc011

Received an mc011 restriction asking for tracking details for all items sold on my account. I do not have any tracking details as everything is just sent second class to save time and money.

How do I get around this or if I do will it just be a case of them asking for something else and an excuse to permanently restrict account?

Account is good few months old and have sold a fair amount but have had these emails before and have never been able to reinstate account.

:(
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  #2  
Old 02-05-2020
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Default Re: eBay mc011

You have to upload tracking numbers.
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  #3  
Old 02-05-2020
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Default Re: eBay mc011

Quote:
Originally Posted by medway30 View Post
Received an mc011 restriction asking for tracking details for all items sold on my account. I do not have any tracking details as everything is just sent second class to save time and money.

How do I get around this or if I do will it just be a case of them asking for something else and an excuse to permanently restrict account?

Account is good few months old and have sold a fair amount but have had these emails before and have never been able to reinstate account.

:(
Get the relevant customers to leave positive feedback & take screenshots. I've had an account reinstated by doing this albeit a few years ago. Customers leaving positive feedback indicates the items were delivered.
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  #4  
Old 02-07-2020
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Default Re: eBay mc011

If ebay are asking for tracking numbers then you must have offered a trackable service within your listing?
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