Can't log in to my stealth account

[Evofox]

Hi guys, I tried to log in to my stealth account and it gives me an error : "we can't verify that it's you, please call us".
But when I try to log in into my personal account with the same pc it works.
I don't have a clean phone number to call them and the phone number attached to the stealth account is not confirmed. Is a random phone number.

[Lans]

How did you separate your accounts?
Are you changing the IPs when logging-in to the accounts?

[Evofox]

Originally Posted by Lans

How did you separate your accounts?
Are you changing the IPs when logging-in to the accounts?

Yes every time I log in I Change ip

[DigiCambio]

Sometimes it work if you login through pp app

[Twisty]

This can happen when you use a bad IP.

I always have access to my numbers so easily solved.

Either use a different IP (not VPN) or give it a few days and try again.

[SaiJin]

There are plenty of BAD VPN out there.
So it's not about using a VPN.

So you're using a new device to login? If so, this is your problem.
Always use the same device.

[burbur]

yes it happened to me few times. If you reset the password it should work. to reset it you need to recive a code on your email and answer the security questions (I hope you set them up!)

[Evofox]

Originally Posted by burbur

yes it happened to me few times. If you reset the password it should work. to reset it you need to recive a code on your email and answer the security questions (I hope you set them up!)

I am trying to reset the password via email but I get everytime the same message "we don't know if it is you, please call us" but I don't have a number verified to that PayPal account to call them

[Evofox]

Originally Posted by SaiJin

There are plenty of BAD VPN out there.
So it's not about using a VPN.

So you're using a new device to login? If so, this is your problem.
Always use the same device.

The device is the same

[Evofox]

Originally Posted by DigiCambio

Sometimes it work if you login through pp app

Ok I will try it in a couple of days if I can't log in via pc

[Elmatarratasggs]

Hello did yoy resolve the issue ?? Im habing the same issue today with my main account i contact then like 20 times and same answer i need to change password idk what else to do any advice thanks

[RichardCard82]

This happened to me when I changed IPs about 2 weeks ago. Only way I could get in was by changing password. It’s temporary. Check again in 1-2 days and it should work normally. Also, you should have a working phone numbers. If you ever need to call to change something they’ll ask to text a code to a working phone, without that they can’t help you

[Evofox]

Originally Posted by Elmatarratasggs

Hello did yoy resolve the issue ?? Im habing the same issue today with my main account i contact then like 20 times and same answer i need to change password idk what else to do any advice thanks

Hi yes, i tried to log in after one week with my Tablet and i managed to log in, now i can log in via Pc, phone tablet etc.

[vrody874]

Yep this happened to me it worked thanks guys