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  #1  
Old 12-09-2020
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Default EB: Can't Report a Listing, Its Greyed

How come I am unable to report a listing, it is non clickable and greyed,





Is this a feature which is allowed to people who have shops on eb, os this is something can be requested eb to activate on account.
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Old 12-10-2020
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Default Re: EB: Can't Report a Listing, Its Greyed

Does the grey field change after you have chose a report category?
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Old 12-10-2020
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Default Re: EB: Can't Report a Listing, Its Greyed

2nd picture shows that there are no options to change the category to.

Probably just a special seller because I have store subscriptions and do not have this luxury.

On another note I tried to message a seller from their listing a few weeks ago and got a message saying "due to high volume this seller is not currently accepting messages." I really wish I could get my accounts to do that.
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Old 12-10-2020
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Default Re: EB: Can't Report a Listing, Its Greyed

Quote:
Originally Posted by phaz0rz View Post
2nd picture shows that there are no options to change the category to.

Probably just a special seller because I have store subscriptions and do not have this luxury.

On another note I tried to message a seller from their listing a few weeks ago and got a message saying "due to high volume this seller is not currently accepting messages." I really wish I could get my accounts to do that.
Seriously? you def not want that since most ll just open cases/returns when not able to reach you by message..
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Old 12-11-2020
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Default Re: EB: Can't Report a Listing, Its Greyed

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Originally Posted by pisports View Post
Seriously? you def not want that since most ll just open cases/returns when not able to reach you by message..
Quite true.
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Old 12-11-2020
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Default Re: EB: Can't Report a Listing, Its Greyed

Quote:
Originally Posted by pisports View Post
Seriously? you def not want that since most ll just open cases/returns when not able to reach you by message..

Yeah, I'd love it, honestly. I don't have a problem with cases or returns on my accounts. I was trying to message the seller before buying anything from them, and that's when I was blocked from doing so. I was able to get a message through by going to their profile instead of their listing so it's not like they have messaging shut down completely on their account. It seems like eBay is allowing them to limit messages from prospective buyers.

Since managed payments started rolling out, eBay has taken all the teeth which used to allow buyers to take advantage of sellers out of the platform. You're no longer able to demand partial refunds through a return request - you can only send the entire order back for a full refund. The page to open "item not received" requests is so buried most people won't be able to find it. You flat-out can't leave negative feedback for certain orders and the "detailed star rating" system has been trashed.

At least eBay is finally starting to favor sellers a little bit now that they're handling all of the money.
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Old 12-11-2020
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Default Re: EB: Can't Report a Listing, Its Greyed

It can be a javascript issue, try to change browser
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