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Old 08-22-2023
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Default F up with late shipments...let them time out?

This is not politics...I know I F up, power went out, blew my PS and had to setup a laptop to confirm shipping but things took longer then I expected and got a beep load of late shipments. I'm just going to let them time out, and have them auto cancel..this shouldn't affect my cancellation rate correct as that's 7 days?? I just cant ship them or cancel them correct? I know ****ty way to operate but I have no choice. All sales from the weekend..

I'll just have to deal with the negative feedbacks, my account can handle them....
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Old 08-22-2023
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Default Re: F up with late shipments...let them time out?

Go to Ebay seller forum and ask,in the past Ebay has policy to deal with weather disruption
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Old 08-22-2023
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Default Re: F up with late shipments...let them time out?

I don't understand, I always post in Amazon forum and people always respond with eBay responses... almost everyone of the threads I make..
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Old 08-22-2023
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Default Re: F up with late shipments...let them time out?

Quote:
Originally Posted by user3657 View Post
This is not politics...I know I F up, power went out, blew my PS and had to setup a laptop to confirm shipping but things took longer then I expected and got a beep load of late shipments. I'm just going to let them time out, and have them auto cancel..this shouldn't affect my cancellation rate correct as that's 7 days?? I just cant ship them or cancel them correct? I know ****ty way to operate but I have no choice. All sales from the weekend..

I'll just have to deal with the negative feedbacks, my account can handle them....
uuuuuh... you sure you want to risk that?

Why not call amazon if you really don't have any other option?
Ask for help.

I'm assuming these are FBM?
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Old 08-22-2023
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Default Re: F up with late shipments...let them time out?

Sorry,I did not realise it is AMZN,not Ebay/
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Old 08-23-2023
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Default Re: F up with late shipments...let them time out?

Quote:
Originally Posted by user3657 View Post
I'm just going to let them time out, and have them auto cancel..this shouldn't affect my cancellation rate correct as that's 7 days??
It's 60 days.

Maybe too late now but you could have spent extra on a faster delivery service so the buyer wouldn't have known and you'd have avoided negative feedback. Now you're in the position of a double whammy, metrics hit for simply not bothering and a potential raft of negs which will also hurt your metrics.

Last edited by Hank; 08-23-2023 at 04:46 PM.
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Old 08-23-2023
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Default Re: F up with late shipments...let them time out?

Cancellation rate is not 60 days on Amazon. At least not in USA. That's false. And you're not understanding the question. It's not about a faster service, even if I did ship next day all orders would be considered late.

I'm just going to let the orders time out. As for the first poster, I don't wish to call Amazon and have the rep tell me what I want to hear...

Last edited by user3657; 08-23-2023 at 04:47 PM.
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