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  #1  
Old 09-08-2023
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Default Etsy banned account

Hello, I opened a new shop with all new info, and I got banned in 2 days, the only problem I can think it’s I keep receiving email everytime I access my account saying if it was me, how is that possible?and is the account recoverable?
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  #2  
Old 09-08-2023
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Default Re: Etsy banned account

Are you using a proxy to access? When you receive the email asking if it was you it shown the correct location where is registered?
depends the reason but once is suspended usually there are low chances to pass the appeal
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Old 09-09-2023
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Default Re: Etsy banned account

are you using a browser with incognito and no cookies?
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  #4  
Old 09-10-2023
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Default Re: Etsy banned account

Wesker, I love it
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  #5  
Old 09-13-2023
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Default Re: Etsy banned account

Quote:
Originally Posted by Pedroalva View Post
Are you using a proxy to access? When you receive the email asking if it was you it shown the correct location where is registered?
depends the reason but once is suspended usually there are low chances to pass the appeal
No proxy, it is not showing location but it indicate the correct device and service provider, I have opened a ticket but they refuse to give me explanation on what happened, it’s the first time it happens..
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Old 09-13-2023
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Default Re: Etsy banned account

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Originally Posted by rsot View Post
are you using a browser with incognito and no cookies?
I was thinking the same thing, but I can’t explain how the phone is one that never accessed the site before …
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  #7  
Old 09-14-2023
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Default Re: Etsy banned account

please provide all details of your accounts setup and operation
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Old 09-14-2023
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Default Re: Etsy banned account

a similar situation apart from the last one you wrote about, maybe it's algorithm error and the stores will be restored
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Old 09-14-2023
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Default Re: Etsy banned account

All I can think of is that you have the Etsy account in another country to the one you are in and the IP address you are accessing the account is showing out of country, by confirming it was you to Etsy probably prompted the suspension which will be permanent.
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Old 09-14-2023
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Default Re: Etsy banned account

Quote:
Originally Posted by Wesker93 View Post
No proxy, it is not showing location but it indicate the correct device and service provider, I have opened a ticket but they refuse to give me explanation on what happened, it’s the first time it happens..

It must have the location can check for example to the site whatismypaddress it will show the current IP with the position
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