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  #1  
Old 03-23-2025
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Default Changing business address

I've just went to change my business address and got the warning if we can't link you payouts may be paused. What is their process so i'm prepared before i go ahead?

New address zero links, i assume they'll do a soft search that'll fail, then they ask for proof of address? Once provided will that be fine or do they epriodically check i'm at that address?

Any foreseen issues?
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Old 03-23-2025
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Default Re: Changing business address

My experience, ONLY change details to ones you can verify with genuine documents because you will be asked for documents if the soft search fails.

Changing it to a hooky address, or a real address under a hooky name will 9/10 see the account fried.
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Old 03-23-2025
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Default Re: Changing business address

can you send a screenshot of the warning?
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Default Re: Changing business address

Screenshot please, paulfoltyn
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Default Re: Changing business address

https://bashify.io/i/f5J9hV I went to the wrong account and seen i'd already changed that address(must have been last year) so i figured its not really an issue. I've updated the other account now too. So far so good
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Old 03-24-2025
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Default Re: Changing business address

Quote:
Originally Posted by paulfoltyn View Post
https://bashify.io/i/f5J9hV I went to the wrong account and seen i'd already changed that address(must have been last year) so i figured its not really an issue. I've updated the other account now too. So far so good
If the updated has been accepted, sounds good - all the best
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Default Re: Changing business address

Okay, here's how they'll likely handle your business address change and potential payout pauses:

1. Initial Check: When you change the address, they'll try to automatically verify it. This probably involves a simple electronic search (like you said, a "soft search").

2. Verification Failure: Since the new address has no prior business link to you, this initial check will likely fail.

3. Proof of Address Request: They will then ask you to provide documentation to prove the new address is your business's actual location. Common documents include utility bills, bank statements, business licenses, or official government correspondence, all showing your business name and the new address.

4. Document Review: They will review the documents you submit. If the documents are valid and match their requirements, they should approve the address change.

5. Periodic Checks: It's possible they might periodically re-verify your address in the future, but it is unlikely to be frequent unless something triggers a review (like suspected fraud). They may do this annually, or not at all unless required by compliance regulations.

Foreseen Issues:

-Document Issues: The biggest problem would be providing insufficient or unacceptable proof of address. Make sure the document is recent, clearly shows your business name and the new address, and is from an accepted source.

-Mismatch of Information: If the name or business structure on your documents doesn't exactly match the information they have on file, this could cause delays or rejection.

-Time Delay: The verification process can take time. Be prepared for potential delays in payouts while they review your documents.

-Rejected Submission: If you do submit and are rejected, follow their instructions carefully and consider contacting support.
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