Re: Chaning of eBay and Paypal address Quote:
Originally Posted by GreenBean The more pratical question to ask is what can I do to improve my DSRs. No new address will ever resolve low DSRs.
My questions are what happened that they dropped badly in the first place. What steps are you taking to ensure there is little chance of this happening again?  | The DSR problem slowly crept up slowly around Christmas time due to very mixed reasons.
I had 3 "Not arrived" cases opened and only one actually never made it- Other times were sent abroad and just took a bit longer.
I had 2 items that I sold for 80% lower price than normal, because they were meant for parts and spares because they were broken- Both customers rated description either 1,2, or 3.
I had 3 customers who returned their item because they bought it by accident and realized that it's not compatible with already existing equipment.
And now, suddenly I'm into red. Just before end of the month I sold about 30 items for £1 or £2 just to make sure that I can improve my DSR quickly and when my new monthly allowances becomes available I will sell more items with lower prices, like others have mentioned previously. It's something that I'm not big fan of, but I realize that it's something that I need to do to keep it going long terms.
IF I make it without getting suspended, I will for sure start splitting my stock between good quality normal priced items and then just "quick stats sales" It makes more sense long term.
It's actually unfortunate that I don't really have big negative cases or bad feedback, just cases that go against me are more unfortunate cases or either delayed postage or genuine misunderstanding from customer side.
let's hope for the best.
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