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UK eBay & Paypal General discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.

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  #1  
Old 08-17-2020
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Default buyer cant pay the item

I have a problem now that my stealth account can continue to list new product
But why can't the buyer pay the item
Have you ever come across such a problem?
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  #2  
Old 08-17-2020
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Default Re: buyer cant pay the item

Do you have the correct currency opened in your PayPal? For example if selling on eBay UK, make sure you have GBP open and set to your primary currency.

I've had this happen before and that is what fixed it.
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  #3  
Old 08-17-2020
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Default Re: buyer cant pay the item

Quote:
Originally Posted by Quintus Zoe View Post
I have a problem now that my stealth account can continue to list new product
But why can't the buyer pay the item
Have you ever come across such a problem?
I have had problems paying with my CC when I made eBay purchases.
PP can be crap at times.
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  #4  
Old 08-17-2020
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Default Re: buyer cant pay the item

Quote:
Originally Posted by Thromparsus View Post
Do you have the correct currency opened in your PayPal? For example if selling on eBay UK, make sure you have GBP open and set to your primary currency.

I've had this happen before and that is what fixed it.
my stealth acc is UK acc
but selling in US
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  #5  
Old 08-17-2020
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Default Re: buyer cant pay the item

Quote:
Originally Posted by SaiJin View Post
I have had problems paying with my CC when I made eBay purchases.
PP can be crap at times.
It's not just one buyer who can't pay the item in my shop
I checked my paypal AND ACC indicated that the VCC had expired
But I have already linked my bank card
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  #6  
Old 08-17-2020
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Default Re: buyer cant pay the item

Quote:
Originally Posted by Quintus Zoe View Post
my stealth acc is UK acc
but selling in US
Is USD your primary currency in PayPal?
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  #7  
Old 08-17-2020
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Default Re: buyer cant pay the item

Quote:
Originally Posted by Thromparsus View Post
Is USD your primary currency in PayPal?
I didnt set the primary currency in my acc
But It seems that I cannot link my bank card in paypal at present.
there remaind
There's a problem with your account. Please go to the resolution center so we can help you resolve this quickly.

But there is no case for my resolution

It's just that the VCC has expired
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  #8  
Old 08-17-2020
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Default Re: buyer cant pay the item

you can set your Paypal account to accept foreign currencies ,you have to name these currencies one by one and then state whether you want Paypal to convert to your primary currency
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  #9  
Old 08-17-2020
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Default Re: buyer cant pay the item

Quote:
Originally Posted by Quintus Zoe View Post
my stealth acc is UK acc
but selling in US
then your primary currency is GBP and you have to state you will accept US dollars and if you want Paypal to convert it to GBP,fees involved.
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  #10  
Old 08-17-2020
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Default Re: buyer cant pay the item

Quote:
Originally Posted by agent006140 View Post
then your primary currency is GBP and you have to state you will accept US dollars and if you want Paypal to convert it to GBP,fees involved.
Where is this option? My friend,
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  #11  
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Default Re: buyer cant pay the item

Use this PayPal link to add the USD currency:

https://www.paypal.com/businesswallet/addcurrency?flow

Use this one to make it the primary one:

https://www.paypal.com/businesswalle...imary/USD?flow

Last edited by Thromparsus; 08-17-2020 at 07:39 PM.
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  #12  
Old 08-17-2020
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Default Re: buyer cant pay the item

Quote:
Originally Posted by Thromparsus View Post
Use this PayPal link to add the USD currency:

https://www.paypal.com/businesswallet/addcurrency?flow

Use this one to make it the primary one:

https://www.paypal.com/businesswalle...imary/USD?flow
The point that i can't link my US citi bank card to my PayPal acc
PayPal remind me i hav issue in my resolution but there are not any case just vcc expire
Is it issue that i didn't set option about currency?
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  #13  
Old 08-18-2020
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Default Re: buyer cant pay the item

You're talking about 2 separate issues here. Your card has absolutely nothing to do with not being able to accept payments and you can ignore it for now.

Yes, if you haven't added the USD currency to your account, you will not be able to accept payments on the US eBay site.

And by the way, if you don't actually need a card on your account for sending payments of your own, your card having expired is nothing to worry about and you don't need to add a new one.

Last edited by Thromparsus; 08-18-2020 at 01:08 AM.
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Old 08-18-2020
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Default Re: buyer cant pay the item

Quote:
Originally Posted by Thromparsus View Post
You're talking about 2 separate issues here. Your card has absolutely nothing to do with not being able to accept payments and you can ignore it for now.

Yes, if you haven't added the USD currency to your account, you will not be able to accept payments on the US eBay site.

And by the way, if you don't actually need a card on your account for sending payments of your own, your card having expired is nothing to worry about and you don't need to add a new one.
i receive this info
Your account access is temporarily limited
As a security measure, we’ve temporarily limited certain features in your PayPal account. You’ll need to provide some information to regain access to these features.

In an effort to keep your account secure, we've also limited certain features in your account. You'll be able to regain access to these features once you provide the information we've requested.
Reference ID: PP-L-230773603637
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  #15  
Old 08-18-2020
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Default Re: buyer cant pay the item

When I link my bank card, paypal informed me that my account was temporarily limited.
I need to upload photo of ID card
I need to re-register new account to link me Stealth ebay ACC?
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  #16  
Old 08-18-2020
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Default Re: buyer cant pay the item

Quote:
Originally Posted by Quintus Zoe View Post
When I link my bank card, paypal informed me that my account was temporarily limited.
I need to upload photo of ID card
I need to re-register new account to link me Stealth ebay ACC?
Using a new pp with stealth eb can work for sometime - never know how long though but some ppl have had success for long time.

Your paypal being limited is likely why buyer can't pay
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  #17  
Old 08-18-2020
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Default Re: buyer cant pay the item

Quote:
Originally Posted by rsot View Post
Using a new pp with stealth eb can work for sometime - never know how long though but some ppl have had success for long time.

Your paypal being limited is likely why buyer can't pay
Today, My paypal was temporarily limited
My paypal ACC was normal yesterday and the other day
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  #18  
Old 08-18-2020
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Default Re: buyer cant pay the item

Quote:
Originally Posted by rsot View Post
Using a new pp with stealth eb can work for sometime - never know how long though but some ppl have had success for long time.

Your paypal being limited is likely why buyer can't pay
I'm not surprised to see this kind of response from you tbh. Did you even read the posts in the thread?

Last edited by Thromparsus; 08-18-2020 at 08:26 AM.
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Old 08-18-2020
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Default Re: buyer cant pay the item

Quote:
Originally Posted by Thromparsus View Post
I'm not surprised to see this kind of response from you tbh. Did you even read the posts in the thread?
what should i do now?
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  #20  
Old 08-22-2020
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Default Re: buyer cant pay the item

Quote:
Originally Posted by Thromparsus View Post
I'm not surprised to see this kind of response from you tbh. Did you even read the posts in the thread?
"Today, My paypal was temporarily limited
My paypal ACC was normal yesterday and the other day"
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  #21  
Old 08-22-2020
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Default Re: buyer cant pay the item

Quote:
Originally Posted by Quintus Zoe View Post
what should i do now?
You're in good hands with Thromparsus - i'm off of this thread with that user's attitude - all the best Quintus Zoe - hope you solve the issue.
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  #22  
Old 08-22-2020
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Default Re: buyer cant pay the item

Quote:
Originally Posted by rsot View Post
"Today, My paypal was temporarily limited
My paypal ACC was normal yesterday and the other day"
Are you a troll? I have no idea why you would post that. You're acting like this proves your point when all it does is prove my point: the limitation hadn't happened when he started the thread. So why are you acting like that could have been the cause of the issue before it even happened? It just comes across as a wise-ass post.
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The Following User Says Thank You to Thromparsus For This Useful Post:
Quintus Zoe (08-24-2020)
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