What's the best way of releasing the PayPal 21 day hold on funds ? - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > International eBay & Paypal Discussions > UK eBay & Paypal

UK eBay & Paypal General discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.

Reply
 
Thread Tools
  #1  
Old 06-05-2013
Junior Member
 
Join Date: Feb 2009
Posts: 232
Thanks: 15
Thanked 4 Times in 4 Posts
Activity: 0%
Longevity: 87%
iTrader: (0)
Default What's the best way of releasing the PayPal 21 day hold on funds ?

Are there any other ways besides the ones below ?

1.We can confirm that the item was delivered.
2.The buyer leaves positive Feedback. (This applies only to eBay items.)

Also do I have to do both ? or can I just do either one or the other ?
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 06-05-2013
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,136 Times in 7,105 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default

Tricky this.

Sometimes you have to call to get the funds released.

Depends on the age of the account & value of item(s) sold.

Reply With Quote
  #3  
Old 06-05-2013
Junior Member
Threadstarter  
 
Join Date: Feb 2009
Posts: 232
Thanks: 15
Thanked 4 Times in 4 Posts
Activity: 0%
Longevity: 87%
iTrader: (0)
Default

Quote:
Originally Posted by GreenBean™ View Post
Tricky this.

Sometimes you have to call to get the funds released.

Depends on the age of the account & value of item(s) sold.

Well it's only like 3 - 4 months old.

What would I say to Paypal to get the funds released ?
Reply With Quote
  #4  
Old 06-05-2013
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,136 Times in 7,105 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default

Sometimes I have to give tracking numbers

Reply With Quote
  #5  
Old 06-05-2013
Junior Member
Threadstarter  
 
Join Date: Feb 2009
Posts: 232
Thanks: 15
Thanked 4 Times in 4 Posts
Activity: 0%
Longevity: 87%
iTrader: (0)
Default

So can I ring or not ?

Also can't I just get the buyer to leave positive feedback ?
Reply With Quote
  #6  
Old 06-05-2013
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,136 Times in 7,105 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default

Quote:
Originally Posted by digzz View Post
So can I ring or not ?

Also can't I just get the buyer to leave positive feedback ?
Thing is that even with feedback being left, it does not always OR automatically get the 21 day holds released.

Yes, it can help. But it is not always automatic for some accounts.

Reply With Quote
  #7  
Old 06-05-2013
Senior Member
 
Join Date: Jan 2013
Posts: 4,410
Thanks: 242
Thanked 1,594 Times in 1,075 Posts
Activity: 0%
Longevity: 62%
iTrader: (0)
Default

I think the best way is to let the holds release automatically, mine never were released with positive feedback automatically I usually neede to wait about 3 days after delivered and on newer accounts up to 7 days after delivery, but my accounts that are over 3 months old the holds are all gone
Reply With Quote
  #8  
Old 06-05-2013
Senior Member
 
Join Date: May 2013
Posts: 62
Thanks: 2
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 60%
iTrader: (0)
Default

What i always do is add tracking number, 3 days after items been deliverd OR if i get positive feedback i email paypal then they release it whenever they check email, usually nexy day after emailing
Reply With Quote
  #9  
Old 06-05-2013
Senior Member
 
Join Date: Jan 2013
Posts: 4,410
Thanks: 242
Thanked 1,594 Times in 1,075 Posts
Activity: 0%
Longevity: 62%
iTrader: (0)
Default

I have been tempted to call or email them after a positive but just figured it may draw attention to the account, so there is no problem with letting them know positive feedback was received and release the funds?????
Reply With Quote
  #10  
Old 06-05-2013
derbydave's Avatar
Senior Member
 
Join Date: Jun 2012
Posts: 261
Thanks: 4
Thanked 47 Times in 38 Posts
Activity: 0%
Longevity: 66%
iTrader: (0)
Default

why not leave a note with the item asking the buyer (if they're happy with the it) to log into PP and click the "item received" button (it's something like that)? leaving feedback doesn't seem to work anymore, but clicking the button in PP definitely does.

if you've sent it tracked and it's been delivered, just email or phone PP 3 days after it was delivered (make sure you hide your phone number if it's not related to your PP account by putting 141 before the PP number). you could do this if you've also received feedback, but they tend to (in my experience) fob you off by telling you they'll check it after they've finished the call.
__________________
Read my posts for how not do do stuff!
Reply With Quote
  #11  
Old 06-05-2013
Senior Member
 
Join Date: Jan 2013
Posts: 4,410
Thanks: 242
Thanked 1,594 Times in 1,075 Posts
Activity: 0%
Longevity: 62%
iTrader: (0)
Default

Yes thats why I just let it release on its own , it usually does 3 days after delivered but on new accounts I find it sometimes takes a week after delivered and positive feedback never released automatically for me. I recently had 3 accounts age to where the holds are gone its so nice just to have that cash flow for shipping costs instead of needing to leave $60 every month for shipping
Reply With Quote
  #12  
Old 06-05-2013
derbydave's Avatar
Senior Member
 
Join Date: Jun 2012
Posts: 261
Thanks: 4
Thanked 47 Times in 38 Posts
Activity: 0%
Longevity: 66%
iTrader: (0)
Default

they don't automatically release funds after 3 days in the UK if it has tracking, you have to contact them.
__________________
Read my posts for how not do do stuff!
Reply With Quote
  #13  
Old 06-05-2013
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,136 Times in 7,105 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default

Quote:
Originally Posted by Dmshark25 View Post
Yes thats why I just let it release on its own , it usually does 3 days after delivered but on new accounts I find it sometimes takes a week after delivered and positive feedback never released automatically for me. I recently had 3 accounts age to where the holds are gone its so nice just to have that cash flow for shipping costs instead of needing to leave $60 every month for shipping
Similar combo with the UK.

Sometimes the feedback is left.

No funds get released and you chase your own money.

Other things can be done to bypass this,

Reply With Quote
The Following User Says Thank You to GreenBean For This Useful Post:
Dmshark25 (06-05-2013)
  #14  
Old 06-05-2013
Senior Member
 
Join Date: Jan 2013
Posts: 4,410
Thanks: 242
Thanked 1,594 Times in 1,075 Posts
Activity: 0%
Longevity: 62%
iTrader: (0)
Default

Oh ok , US accounts will release the funds3-7 days after delivered if tracking is uploaded
Reply With Quote
  #15  
Old 06-05-2013
Junior Member
Threadstarter  
 
Join Date: Feb 2009
Posts: 232
Thanks: 15
Thanked 4 Times in 4 Posts
Activity: 0%
Longevity: 87%
iTrader: (0)
Default

Quote:
Originally Posted by GreenBean™ View Post
Thing is that even with feedback being left, it does not always OR automatically get the 21 day holds released.

Yes, it can help. But it is not always automatic for some accounts.

How about if feedback is left and I get in contact with eBay.

Will they take the hold away?

As this is what they quoted in their help customer service:

When will PayPal release the payment hold?

The amount of time PayPal holds payments varies, but the hold may be released sooner if:

We can confirm that the item was delivered.

1.The buyer leaves positive Feedback. (This applies only to eBay items.)

2.When PayPal holds a payment it will be kept in your account as a pending balance. After the hold is released, the money will be available for withdrawal.

To get access to this money more quickly, process your order right away and communicate with your customers early and often.
Reply With Quote
  #16  
Old 06-05-2013
derbydave's Avatar
Senior Member
 
Join Date: Jun 2012
Posts: 261
Thanks: 4
Thanked 47 Times in 38 Posts
Activity: 0%
Longevity: 66%
iTrader: (0)
Default

Quote:
Originally Posted by digzz View Post
How about if feedback is left and I get in contact with eBay.

Will they take the hold away?
yes, they should. if you email them, note the username and item number on ebay and match it to the corresponding paypal transaction (with email address). you can also write/print this information if you phone them. they'll usually release the funds whilst you're on the phone, or take a couple of days if you email them.
__________________
Read my posts for how not do do stuff!
Reply With Quote
The Following User Says Thank You to derbydave For This Useful Post:
digzz (06-05-2013)
  #17  
Old 06-05-2013
Jigsaw's Avatar
Executive [VIP]
 
Join Date: Sep 2011
Posts: 308
Thanks: 67
Thanked 99 Times in 77 Posts
Activity: 21%
Longevity: 71%
iTrader: (8)
Default

I emailed them today for one transaction that was just delivered today and just got this nice response a few hours after :

Quote:
Originally Posted by PayPal

Thank you for contacting PayPal.



I am glad to assist you further with your pending payment.



I checked Parcel Force website and I can confirm that the item was delivered today 5 June 2013. Let me share with you that we can only remove the hold on your payment if the item has been delivered for 3 days. As a courtesy, I have removed the funds from hold. You may now transfer the funds to your bank account or use it for your purchases.



I am glad I was able to help you get this resolved.



It is my pleasure to assist you. Thank you for choosing PayPal.
Reply With Quote
  #18  
Old 06-05-2013
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 71,941
Thanks: 5,701
Thanked 8,539 Times in 7,840 Posts
Activity: 100%
Longevity: 81%
iTrader: (7)
Default

I wouldnt call unless absolutely necessary and life depends on the funds...just put the number in and get the feedback - keep the operation simple and efficient.

One call with an agent having a bad day or being in crazy mood can cause you issues
Reply With Quote
The Following 2 Users Say Thank You to rsot For This Useful Post:
Dmshark25 (06-05-2013), MM78 (06-05-2013)
  #19  
Old 06-05-2013
Senior Member
 
Join Date: Jan 2013
Posts: 4,410
Thanks: 242
Thanked 1,594 Times in 1,075 Posts
Activity: 0%
Longevity: 62%
iTrader: (0)
Default

I agree with that rsot, I don't mind at all the wait in fact the accounts that I have where the holds are gone I still wait 3-4 days after the item was delivered to withdrawl the funds just in case there is any returns.

The only thing I wish that was different Is that Paypal release the funds for shipping. It makes no sense that they hold those funds also , especially with running a lot of listings over accounts between putting up the money for the product, shipping supplies, computer/printer expenses and than shipping can get a little tight some weeks, Paypal should treat shipping as funds soley for postage and not be allowed to hold or tax these funds . This is the only problem I have with the holds, other than that I think that it is necessary to keep scammers from taking the money and running
Reply With Quote
  #20  
Old 06-05-2013
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 71,941
Thanks: 5,701
Thanked 8,539 Times in 7,840 Posts
Activity: 100%
Longevity: 81%
iTrader: (7)
Default

Quote:
Originally Posted by Dmshark25 View Post
The only thing I wish that was different Is that Paypal release the funds for shipping. It makes no sense that they hold those funds also ,
I hear that - and that's why you should always have some free "petty cash" in your pp account - annoying but it's a good move.
Reply With Quote
  #21  
Old 06-05-2013
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,136 Times in 7,105 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default

Quote:
Originally Posted by Dmshark25 View Post

The only thing I wish that was different Is that Paypal release the funds for shipping. It makes no sense that they hold those funds also
Just another of their silly methods.

Reply With Quote
  #22  
Old 06-06-2013
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 71,941
Thanks: 5,701
Thanked 8,539 Times in 7,840 Posts
Activity: 100%
Longevity: 81%
iTrader: (7)
Default

Quote:
Originally Posted by GreenBean™ View Post
Just another of their silly methods.

Silly methods installed because of too much fraudsters and con artists...as well as risky sellers
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Paypals Limited havent gotten email releasing funds Nathan123 Subscriber Discussions 32 05-07-2012 10:59 AM
New paypal account but no 21 day hold! What? Releasing all funds underneaththebus Paypal Limited 57 11-18-2010 10:54 AM
paypal hold funds spike00spiegel eBay & PayPal International 7 10-25-2009 03:11 AM


Aspkin Group

All times are GMT -5. The time now is 05:08 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2023, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58