As for refusing the package...... Not real sure.
As for the ? about a broken or damaged item returned to you....
When PP sees the item is delivered to you the dispute will close in the buyers favor.
When you discover that the item is a box or rocks and not a gold bar, you have been ripped off by the buyer.
You now MUST file a police report with the local cops.
Get a copy of the report from the local PD.
NOW you can go into your closed dispute and appeal it.
That will re-open the dispute.
PP will now require you to fax the report to them.
Fax it in. Wait a day or 2 then CALL PP and talk to a supervisor.
These are the steps I had to follow last year when I received a box of rocks instead of the item that the buyer should have returned to me.
It took a few weeks but I finally got my money back from PP.
Hope that helps.
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