Squaretrade can be used in any case, if they don't respond it will be removed, if they agree during the Squaretrade process it will be removed. If they refuse mediation, you will not get it removed and the $29.99 will be gone down the toilet.
1 neg out of 25 is okay, EXCEPT if you get 1 more neg, you will be over 5% and you can expect a Seller Non Performance Restriction on your account for a minimum of 14 days.
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