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  #1  
Old 05-16-2018
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Default Some asins with page 404 not found

It seems that some people I know are experiencing page 404 not found on some specific asins.

Seller support said it is a glitch and nothing they can do.

Anyone else with this issue?
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  #2  
Old 05-17-2018
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Default Re: Some asins with page 404 not found

I have seen this myself, and on the az seller forum, one member posted he had luck with getting the asin back, but sending non stop annoying emails, and phone calls, others have reported them coming back on their own, some had no luck at all. Also I am seeing asins removed now for bogus customer complaints, they just delete it from the catalog with no recourse.
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Old 05-17-2018
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Default Re: Some asins with page 404 not found

That's totally normal you need to contact notice team to get this sorted it be be customer complaint

More likely it's the right owner complaint
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  #4  
Old 05-17-2018
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Default Re: Some asins with page 404 not found

Quote:
Originally Posted by RustyShackelford View Post
I have seen this myself, and on the az seller forum, one member posted he had luck with getting the asin back, but sending non stop annoying emails, and phone calls, others have reported them coming back on their own, some had no luck at all. Also I am seeing asins removed now for bogus customer complaints, they just delete it from the catalog with no recourse.
Well, these are brand new asins according to them.
Takes like 1 day for it to happen.

BTW, use your code from your eBay Stealth and Amazon Ghost to get free VIP for 6mo in here
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Old 05-17-2018
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Default Re: Some asins with page 404 not found

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Originally Posted by e2free View Post
That's totally normal you need to contact notice team to get this sorted it be be customer complaint

More likely it's the right owner complaint

"Notice" team? And these are new asins according to the sellers.
They only had the asin for 1 day and their inventory is 0.

So no customer could buy anything
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Old 05-17-2018
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Default Re: Some asins with page 404 not found

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Originally Posted by SaiJin View Post
"Notice" team? And these are new asins according to the sellers.
They only had the asin for 1 day and their inventory is 0.

So no customer could buy anything
Yes notice@amazon.com and many related emails address used by seller performance team who works with right owners

They normally reply within few minutes
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Old 05-17-2018
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Default Re: Some asins with page 404 not found

thanks for that, I'll forward the info.
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Old 05-19-2018
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Default Re: Some asins with page 404 not found

Quote:
Originally Posted by SaiJin View Post
thanks for that, I'll forward the info.
let us know if anything gets resolved, seems like an epidemic to some sellers at the moment.
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Old 05-21-2018
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Default Re: Some asins with page 404 not found

It doesn't happen to me, just some of my friends.

Is it happening to you too?
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Old 05-23-2018
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Default Re: Some asins with page 404 not found

A bunch of my lisitngs went missing. Still talking to seller support.
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  #11  
Old 05-23-2018
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Default Re: Some asins with page 404 not found

Missing like how? Just disappeared from the inventory page?
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Old 05-23-2018
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Default Re: Some asins with page 404 not found

No. I like many other sellers have the same issue. Itís in our inventory. Says active. You click it and says page not found. They said itís a glitch and they are working on it. We shall see. Now others are reporting they are separating product reviews by variations causing other issues. I have a wait and see approach to things.
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Old 05-31-2018
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Default Re: Some asins with page 404 not found

Those ASIN's have been removed by amazon due to complaint from right owners or safety issues
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Old 05-31-2018
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Default Re: Some asins with page 404 not found

Quote:
Originally Posted by AmazonSEO View Post
Those ASIN's have been removed by amazon due to complaint from right owners or safety issues
Do you know this for a fact? Because I (the rights owner)have never reported my own asins to amazon.
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  #15  
Old 06-07-2018
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Default Re: Some asins with page 404 not found

so far my friend is on his 45th day and still no solution.

Amazon is being super crazy this year.
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Old 06-07-2018
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Default Re: Some asins with page 404 not found

Right owner can be someone else aswell even if you own brand name
You maybe using word or image which is reported by right owner due to trademark or copyrights infringement
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Old 06-07-2018
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Default Re: Some asins with page 404 not found

No, I know this is not a right's owner issue.
from what I have gathered it's a glitch that happens every year or 2 to randompeople and it cannot be fixed.

But it just seems to weird that AZ still hasn't really fixed an issue like this.
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  #18  
Old 06-07-2018
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Default Re: Some asins with page 404 not found

Hope it sorts out for you SaiJin
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