Amazon new account suspended

[eldee563]

Hello guys
i'am just open my first new amazon account with my personal information
i used a virtual credit card to activate it every thing was but for about an hour
but then amazon suspended my account
and they ask about
1- a utility bill for electric or gas or internet bill in my name and address

i don't have those bills i have them in the name of my father this mean same
address and same last name but not first name of course does this solve the
problem

any advice please help

[eldee563]

Originally Posted by tinsoldier

Amazon are very strict. If you don’t provide them with ID and a utility bill then your account will never be opened.

is there any service that can help or sell such Bill

[agent006140]

can you show these bills under your father name and tell them you live there?

[eldee563]

Originally Posted by agent006140

can you show these bills under your father name and tell them you live there?

did i need to call them or just attached this explanation with the documents

[agent006140]

I would call them,so there would be some record on file if the rep said FINE

[rsot]

Welcome to the forum - all the best as you master ghost

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[amazonspecial]

This is totally normal these days as Amazon Suspend account right after registration.

[Beautiful]

Gotta provide them with what they are requesting

Then cross your fingers for 1-2 days

[jamal911]

Why are they suspending with real information. I do not understand that