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-   -   Amazon suspended my first account! HELP (https://www.aspkin.com/forums/amazon-suspensions/136939-amazon-suspended-my-first-account-help.html)

Ramy Gamal 06-11-2020 07:54 AM

Amazon suspended my first account! HELP
 
They sent me this message,

Hello,

You are receiving this email because you recently applied to sell on Amazon or you recently changed information on your seller account.

If you recently applied to sell on Amazon: At this moment, we are not able to verify your account, so your account cannot be activated. We need additional documentation to verify your identity. Please follow the steps under “How do I proceed with my application or reactivate my account?"

If you currently sell on Amazon: For your security, we have suspended your Amazon seller account. We need to verify a change to your payment methods. If you did not make this change, contact Seller Support. During our review, you will not be able to sell on Amazon. Please ship any open orders. If you have any funds in your account, they will be available after any amounts paid for A-to-Z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.

How do I proceed with my application or reactivate my account?
Confirm you have a valid credit card on file.
Provide the following documents.
A bill that is dated within the last 90 days for piped or natural gas, electricity, piped water, or internet service with name and address visible.
Business license, if applicable.
Make sure the files are in .pdf, .png, or .gif format. These documents must be authentic and unaltered, and the name and address on the document must match the name and address you provided during registration.
Submit your documents by following this link (https://sellercentral.amazon.com/per...ref=ah_em_comp).
Once we receive your documents, we will review them and decide whether you may sell on Amazon again.

Beautiful 06-12-2020 03:00 PM

Re: Amazon suspended my first account! HELP
 
Was this at the start of registration?

Ramy Gamal 06-19-2020 04:34 PM

Re: Amazon suspended my first account! HELP
 
Yes this my first account! I don't have any seller accounts before

SaiJin 06-19-2020 09:55 PM

Re: Amazon suspended my first account! HELP
 
So is this during your application to be a seller or are you already selling but you changed something in your registration?


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