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-   Amazon Suspensions (https://www.aspkin.com/forums/amazon-suspensions/)
-   -   All listing deactivated/ But account is ACTIVE NEED HELP!!! (https://www.aspkin.com/forums/amazon-suspensions/143965-all-listing-deactivated-but-account-active-need-help.html)

JR007 06-11-2021 11:51 AM
All listing deactivated/ But account is ACTIVE NEED HELP!!!
 
All my listings are deactivated , and account is still active. They tell me i don't have the approvals but I do. After calling them and emailing them . They tell me they don't understand whats going on. Can someone help ?

Beautiful 06-11-2021 12:06 PM
Re: All listing deactivated/ But account is ACTIVE NEED HELP!!!
 
Have you tried listing something for sale and see if it actually shows up?

Sounds like some kind of ghost suspension that happens sometimes

JR007 06-11-2021 12:10 PM
Re: All listing deactivated/ But account is ACTIVE NEED HELP!!!
 
have 1 listing active

e2free 06-11-2021 06:39 PM
Re: All listing deactivated/ But account is ACTIVE NEED HELP!!!
 
Click on request approval, if you are approved then you should go though

agent006140 06-12-2021 02:45 PM
Re: All listing deactivated/ But account is ACTIVE NEED HELP!!!
 
what categories are you listing

JR007 06-15-2021 10:49 AM
Re: All listing deactivated/ But account is ACTIVE NEED HELP!!!
 
i've tried everything we have been selling on Amazon for over 10 years in the fragrance category. They deactivated all my listings stating i'm not approved for topicals which we are. Called them and they them selves tell me they don't undersatnd whats going on .

Please can someone help

SaiJin 06-15-2021 10:55 AM
Re: All listing deactivated/ But account is ACTIVE NEED HELP!!!
 
Quote:
Originally Posted by JR007 (Post 1158283)
i've tried everything we have been selling on Amazon for over 10 years in the fragrance category. They deactivated all my listings stating i'm not approved for topicals which we are. Called them and they them selves tell me they don't undersatnd whats going on .

Please can someone help
You have to call them up relentlessly and get a manager that will help you.
IF you are absolutely sure it's a glitch.

If not, you're overlooking something that has changed and that rule need to be fulfilled before they can reactivate the listing.

JR007 06-15-2021 10:55 AM
Re: All listing deactivated/ But account is ACTIVE NEED HELP!!!
 
we are listing beauty products

SaiJin 06-15-2021 09:21 PM
Re: All listing deactivated/ But account is ACTIVE NEED HELP!!!
 
Quote:
Originally Posted by JR007 (Post 1158288)
we are listing beauty products
Right, beauty products are very high risk... rules change from time to time and you won't even know what happened.


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