I get IP Complaint on Amazon, please help me to resolve this issue.

[sarkaar]

What are the best way to get rid of this issue? can anyone help me.

[murdered_by_ebay]

first of all you identify what the complaints were for

[sarkaar]

Originally Posted by murdered_by_ebay

first of all you identify what the complaints were for

me too on the listing, and the owner opened IP complaint, what are the best ways to resolve the issue?

[Hank]

Easy one, stop adding your wares to trademarked ASIN's. It will keep happening and eventually you'll be suspended. With 4 already you're not far away from the hammer and appealing will only damage your case further as you effectively will be admitting you are selling 'counterfeit' wares without the trademark owners permission.

Create your own ASIN's or look for 'unbranded' ones where there's no trademark or it's stated as 'generic'.

[sarkaar]

Originally Posted by Hank

Easy one, stop adding your wares to trademarked ASIN's. It will keep happening and eventually you'll be suspended. With 4 already you're not far away from the hammer and appealing will only damage your case further as you effectively will be admitting you are selling 'counterfeit' wares without the trademark owners permission.

Create your own ASIN's or look for 'unbranded' ones where there's no trademark or it's stated as 'generic'.

thanks for the genuine opinion, do you know how we can register our brand?

[Hank]

Originally Posted by sarkaar

thanks for the genuine opinion, do you know how we can register our brand?

With your local Intellectual Property Office and then maybe apply for Amazon Brand Registry although the latter isn't essential.

[rsot]

best of luck sarkaar

[SaiJin]

Originally Posted by sarkaar

thanks for the genuine opinion, do you know how we can register our brand?

You have to file with uspto that’s over a year process.

[Hank]

Originally Posted by SaiJin

You have to file with uspto that’s over a year process.

No they don't. They can do it with any, Amazon merely want to see a trademark, the place of registration is irrelevant.

The easiest for them would be to do it in the EU or UK, easily done online and then just 60 days or so in the online journal to allow for other parties to object. No objections and you get your trademark - job done.

[amzrocket]

You need to appeal the violations with an invoice and/or letter of authorization from the brand owner.

Basically the documentation that Amazon asks for when you go to submit an appeal. If you can't do this, there's a very high chance you will be suspended, and it'll be a permanent one if you can't give them what they ask for.

[rsot]

Originally Posted by Hank

The easiest for them would be to do it in the EU or UK, easily done online and then just 60 days or so in the online journal to allow for other parties to object. No objections and you get your trademark - job done.

Nice and straightforward

[sarkaar]

can i list product using my brand name without registering, beside Generic i need to put my name.

[Hank]

Originally Posted by sarkaar

can i list product using my brand name without registering, beside Generic i need to put my name.

Maybe, maybe not. Amazon are tightening up on made up or unrecognized brand names.

Saw a tale on the main Amazon forums a couple of years ago. Fairly big long time seller had been plodding along with their wares listed under a brand name they'd made up just to get the ASIN's up and running. Done it myself in days gone by and before Brand Registry was a thing.

Competitor realised this and registered the brand. Took them down and they lost their account even though the ASINs pre-dated the trademark registration.

[murdered_by_ebay]

there is a whole bunch of sellers who pay attention to popular ASIN's and look for ways to capture them and remove any competition

even amazon do it from time to time to sell their own items

[Hank]

Originally Posted by murdered_by_ebay

there is a whole bunch of sellers who pay attention to popular ASIN's and look for ways to capture them and remove any competition

even amazon do it from time to time to sell their own items

Look, whist I agree with you on the first point to a degree (I'm not convinced there's a 'whole bunch' of rogue sellers roaming the platform), and I've told above how they do it for older ASIN's and clearly it's not commonplace nowadays where Brand Registry is pushed hard, I have never, not once, seen any evidence of Amazon claiming ownership of a faux brand or 'generic' ASIN to remove or damage marketplace sellers. Adding their wares to an ASIN maybe, but claiming ownership and using it to remove marketplace sellers - that's not happening.

Do you really think Amazon have decided that this is the best way to sell a new line of wares? They can create a new ASIN in seconds, promote the hell out of it and put it at the top of the search for months on end.

[SaiJin]

Originally Posted by sarkaar

can i list product using my brand name without registering, beside Generic i need to put my name.

You do need to register your brand if you do have a brand name , otherwise it might as well be a generic.

[murdered_by_ebay]

amazon are known for capturing ASIN's as well and banning other sellers from listing same item incl. using the provided receipts to get info on item and supplier , buying for their own stock or having it exclusively manufactured for them

I don't know if they use brand registry but removing competition , that is not an issue at all , in many cases they just block the ASIN for third party sellers

I am doubtful they would create their own ASIN's by default because the existing ASIN is running well and there is no need to do additional work apart from obtaining items and removing the competition

but it is more common for other sellers to capture ASIN's, they just remove the competition and later move in on the item