Amazon Account Specialist

[potofgold23]

Is it possible to email the 'account specialist' directly or do I really need to wait for them to email me? It has been days now since I received a notice that they would email me within 24 hours

[GreenBean]

they 'really' do not exist.

It's an automated email sent. Notice no name, no return email?


Think they trained @ paypal & just refined the techinques on amazon

[potofgold23]

I see. Well, let me ask you this then. I was in the process of handling a return of an item. The buyer did not quite understand what they were buying but did not open the package so I agreed via email to let her return it. When I went to login a little bit later to authorize the return officially through Amazon, I was blocked. Not sure how to proceed from here, not sure if I will still get my item back or if Amazon will just refund her. Have you ever been in a situation like this?

[rsot]

Yes been in this situation - bluntly speaking, the account is dead and since you cant reach the buyer, you can only hope that he/she/it/they return the item before a claim is done. Not much you can do - I wish I knew of a strong way to get through to Am az on. =( Few accounts of mine are still in this spot and it's annoying.

[potofgold23]

well, hell, i'm probably screwed then. ok, thanks to you both for your help

[Artann]

Are you talking about Amzz.co.uk or US amzz?? You said your acct was blocked?
does it say blocked or deleted or just suspended.
They are all bad by to a different degree so to say

[potofgold23]

US Amazon, I guess it would be deleted because I cannot log-in at all. From what I understand, I can kiss my money goodbye also!

[Artann]

Originally Posted by potofgold23

US Amazon, I guess it would be deleted because I cannot log-in at all. From what I understand, I can kiss my money goodbye also!

deleted accts are goners and nothing u can do there

[potofgold23]

there's other ways of getting my money back from amazon. in a sense anyways