Re: amazon buying problems!!!
also with regards to amazon basically this is the picture i ordered a xbox one for 380 pounds the first time on a brand new amazon account and i recieved it the following day to my amazon locker
now 2nd item i am trying to purchase is a 400 pound laptop from amazon to the same locker and i am using my same card i used on first order and i enter my billing address etc but want to collect from locker
so basically i get a email saying the following!
Your Amazon.co.uk account including order (#xxxxxxx) has been placed on hold as we require further verification to allow us to process your order in a timely and secure manner.
For us to process and complete your order we require you to fax us the information below relating to the card used to place this order. We are unable to verify your address as your card issuer has declined our request citing legal and privacy reasons.
To ensure your fax is handled in a timely manner, please send the following information:
• A copy of your bank or card statement for the card used, including billing address
• The last 4 digits of the payment card
• Your name, e-mail address, phone number and order number (#xxxxxxxx).
Please note that this information must be sent via fax as we are unable to accept attachments via email. For ease of processing, please write your order number and e-mail address clearly at the top of the fax.
Its abit stupid i mean i am a buyer why would a buyer want to send them proof i mean its a legitamite card which has already been used on 1 order and its abit silly
hope anyone can know what to do
Last edited by GreenBean; 03-26-2014 at 07:33 AM.
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