review of your amazon.com selling acitivity

[Bul]

Hi
got an email with the above title on a new account.
What to do at this time ?
continue uploading more products or wait for review to finish ?

[bogzaskp]

usually reviews take up to a month(from what I've read here and experimented ).

There are some cases when you can make an appeal to try your luck in getting the review done, but I think is being suggested just to let them do the review without you doing anything regarding that.

[RosieTosie]

When I was under review I just carried on listing items and selling, in fact that was what they expected me to do as they explained I was on a rolling review where they held onto a percentage of the funds for couple of weeks or something like that. I started selling more on there recently and the review just sort of disappeared and everything is back to normal service.

[xShevaa7x]

It's up to you really. You can sell or just stop completely. I personally just sell a few items on the account until I have gone into review and completed it, then slowly add more over a few days.

Don't have any funds in the account that you can't afford to lose because you can't trust Amazon.

If they say in the email they will message/email you when the review is over, they don't, that's a lie. Amazon like to not contact you when it's important and silently do stuff to your account, then spam you with emails about useless stuff.

Like RosieTosie said, it kind of just drops off and goes back to normal.

[jeffweico]

It sounds like the normal initial review. Amazon is looking at WHAT you are selling, how fast you are shipping, if your customers are happy or not, etc. Just do what you normally do and ship fast and you should be fine.

I wouldn't pull my listings or NOT list anything else, but I WOULD limit my new listings, just to be safe.

Another member said Amazon does not send you an email saying that the review is over, but I always get their emails.

This appears to be the initial velocity review, so it is normal and it does not mean you have done anything wrong. It used to be that it automatically triggered after $750 in sales, but now it can happen at ANY dollar amount - it can happen at $20 or at $2,000. These reviews are easy to pass.

Reviews are NOT a death sentence for the account. If Amazon wants to close the account, they will just close it. In the future you can expect the random review, or reviews that happen when your sales increase significantly, or when they get a couple of customer complaints, or an A-Z claim. Just be sure to be professional in all of your communications, ship quickly and add tracking numbers (if they have them in your area) and give good customer service.

As RosieTosie pointed out, sometimes a review can lead to a rolling reserve, where they hold a small percentage of your sales for a certain period of time to cover any chargebacks o refunds, but those are fairly rare and EVERY MERCHANT ACCOUNT PROCESSOR does those. So, it is no big deal.

Lastly, keep an eye out for any requests from Amazon. As ridiculous as it sounds, they will sometimes ask you to put your tracking numbers into a spreadsheet and upload them. Why they do that when tracking numbers are already in their system I don't know. But I always just give them what they ask for, with no arguments.