Impossible Amazon

Taking The Micky · #1 12-01-2015

Just had one of smaller US accounts suspend, 1000+ feedback, metrics perfect, all FBA approx 6 months old.
Reason "complaints from rights holders about authenticity" However the ASIN that was being complained about I have never sold, never stocked and its only in my stock file with zero sales.
Appealed, wrote to Jeff and basically told "sorry you no longer can sell on amazon" Asked for invoices, but how can you send invoices for a product you have never purchased.
Luckily my money was disbursed so only about $5k held for 90 days.
So now it looks like if amazon get a complaint about a product from the rights holder and you have the ASIN on your stock file there's a chance of suspension.
CRAZY

pothos · #2 12-01-2015

WOW. This is insane. You didn't sell that product and they suspended your account.

rsot · #3 12-01-2015

This is such a bs threat - wow, stock file suspension...like a preventative action

yankee · #4 12-01-2015

I am a firm believer that Amazon and ebay both would like less sellers, especially competitive sellers and will cut them for little or no reason at all.

Conmazon · #5 12-02-2015

I agree. I think Amazon is using false "inauthentic" allegations to get rid of sellers who are making money. Once suspended, it would take some time to build up your seller reputation to earn that much money.

yankee · #6 12-02-2015

Quote:

Originally Posted by Conmazon

I agree. I think Amazon is using false "inauthentic" allegations to get rid of sellers who are making money. Once suspended, it would take some time to build up your seller reputation to earn that much money.

I don't think it is as simple as "making money" but more so at a very competitive price. If you control the price or devalue a category by keeping the price very low, everyone looses profit including Amazon. In all reality, Amazon is going to sell x amount of items a day weather the price is very low or higher so the only way to make more revenue is to keep the prices up...

dealagreeproceed · #7 12-02-2015

Quote:

Originally Posted by yankee

I don't think it is as simple as "making money" but more so at a very competitive price. If you control the price or devalue a category by keeping the price very low, everyone looses profit including Amazon. In all reality, Amazon is going to sell x amount of items a day weather the price is very low or higher so the only way to make more revenue is to keep the prices up...

interesting theory yankee... makes a lot of sense actually... I wouldn't mind all the deadbeat undercutters getting kicked off

long as its not me

yankee · #8 12-02-2015

Quote:

Originally Posted by dealagreeproceed

interesting theory yankee... makes a lot of sense actually... I wouldn't mind all the deadbeat undercutters getting kicked off

long as its not me

Ebay has a term for it, "Controlled Status Group" and they will kill your account if you make this list. I lost an account when I came here that would sell more than 80% of a category and sometimes nearly 94% of specific brands and supplied the two other major sellers. Had maybe 10 other sellers. Now that category has 1000s of sellers. Ebay made very little on my account. Lowest fees possible, maximum amount of support including a direct rep, no insertion fees. Now when I look at terapeak, my 30K monthly fees most likely is ten times that. Eliminating that account did not cost ebay hundreds of thousands of dollars in fees, it made them hundreds of thousands of dollars more.

I am sure Amazon looks at it the same exact way.

Burger Box Man · #9 12-02-2015

I would rather buy off amazon than ebay but i would rather sell on ebay than amazon.

luckoftheirish93 · #10 12-02-2015

Quote:

Originally Posted by Burger Box Man

I would rather buy off amazon than ebay but i would rather sell on ebay than amazon.

yes same here

RosieTosie · #11 12-02-2015

Would think almost everyone would agree with you on that Burger Box Man, by the way just have to ask, do you just love burgers or do you sell them or is there some other reason behind your username on here?

Taking The Micky · #12 12-02-2015

Maybe something in what you say "yankee". This was a ghost account which was very competitive and would beat amazon most times for the "buy box". My main account which amazon know me (as I am a vendor) usually does the same but not quite as aggressive and thats fine.

Burger Box Man · #13 12-03-2015

Quote:

Originally Posted by RosieTosie

Would think almost everyone would agree with you on that Burger Box Man, by the way just have to ask, do you just love burgers or do you sell them or is there some other reason behind your username on here?

I sell burger boxes for a living. Don't make much money, but I can still give my son pocket money to go play bingo.

luckoftheirish93 · #14 12-03-2015

Quote:

Originally Posted by Burger Box Man

I sell burger boxes for a living. Don't make much money, but I can still give my son pocket money to go play bingo.

lol that explains it then, well it you enhoy selling burger boxes keep at it..people need them and its a good conversation starter

Bilgariangirl · #15 12-03-2015

Sorry to hear this, Taking the Mickey!!

I was almost all the time on by box. I had over 10K monthly sells but my profit was about 2.5K. This explains a lot. I hate Amazon and eBay. but it is my way of living.

GreenBean · #16 12-03-2015

Quote:

Originally Posted by pothos

WOW. This is insane. You didn't sell that product and they suspended your account.

No, their angle is you list you stock an item. We will prevent even that by suspension.

jeffweico · #17 12-03-2015

There would seem to be a simple solution to that... Why even add it as a stock item if you are not selling it?

Taking The Micky · #18 12-03-2015

Quote:

Originally Posted by jeffweico

There would seem to be a simple solution to that... Why even add it as a stock item if you are not selling it?

Fattening the catalogue to avoid linking, as discussed many times on this forum, and a practice that I have be doing for many years.

Jeff, how many titles do you have in your stock file with amazon with zero stock and have not sold for many months, as a similar situation could occur.

My all post was to say that amazon can suspended you for not selling an item.

jeffweico · #19 12-03-2015

Please don't take my post the wrong way. I do have many, many books that have gone to zero and I never delete them. But I would never have thought to put items into inventory that were high risk. I wasn't trying to imply that you were being stupid or anything. It was more along the lines of my way of saying that type of stuff should be removed and the problem is solved.

GhostOfAmazon · #20 12-04-2015

Perhaps now Micky will think twice before accusing others on this forum of shady dealings merely over accusation by Amazon absent evidence.

jjohnson777 · #21 12-04-2015

Any respect I had for Amazon was greatly diminished after could not buy for 4-5 hours Monday and by time could added day to order and one items cost alot more.

GhostOfAmazon · #22 12-04-2015

Quote:

Originally Posted by jjohnson777

Any respect I had for Amazon was greatly diminished after could not buy for 4-5 hours Monday and by time could added day to order and one items cost alot more.

You could probably get CS to refund you the difference....just saying.