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Why is Amazon rotating my horizontal photos to vertical?
 

Has anyone else run into this problem?

I'm updating a main image on a longstanding Amazon listing, perhaps to add a watermark or something to deter image theft (a problem in my area, but that's another story), or maybe it's a newer and higher quality photo.

In any case, the old one is horizontal (wider than it is deep), and so is the new one, but I upload it and it goes across as horizontal and looks fine at first. But then I see later in the listing that it has been rotated to vertical! So the buyers see the item sideways! :mad:

I've tried re-doing it and still it comes out with the rotation I don't want. As a last-ditch I could try adding borders to make a horizontal into a vertical, but they could try to call me on violating the image guidelines there, I suppose.

It only happens with horizontal photos. If I have a vertical one it always uploads as vertical and stays that way. Seems like a bug or something. Anyone know of an easier fix?

Re: Why is Amazon rotating my horizontal photos to vertical?
 

Well, after doing quite a bit of digging and scouring forums, I found an answer. It IS a problem and it has happened to quite a few people...image editors like PhotoImpact 8.5 are smart enough to show horizontally oriented photos horizontally, but browsers aren't necessarily. Even though when it uploads to Amazon it INITIALLY looks correctly oriented but only later shows as being sideways.

A website called Lunapic will display the file as it will go up to Amazon, and if it's a horizontal one tipped on its side it'll show up as such there, where it can be rotated and re-saved. That finally solved the problem. I'm sure there are other ways, but for now I'll take it.