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-   -   Suspended account please help (https://www.aspkin.com/forums/amazon/107587-suspended-account-please-help.html)

dodya 05-20-2017 08:47 PM

Suspended account please help
 
Hey guys. My account got suspended and I provided invoices and they still need more information. I had 3 ASINS that I had to provide and now they are asking for just 1. I noticed in the reply they put astericks next to the item descriptions. Does it mean the item descriptions for the ASIN were not accepted?

Also, we still need more information about the items at the end of this email. Please reply to this email with copies of invoices or receipts that include the following:

-- Supplier information (name, phone number, address, website)
-- Buyer information (name, phone number, address, website)
-- Item descriptions ***
-- Item quantities
-- Invoice date (must be issued in the last 365 days)

You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. We may call your supplier to verify the documents. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.

We will review your information and decide whether to reinstate your listings.

elmo 05-21-2017 11:49 AM

Re: Suspended account please help
 
Send in another invoice from a different supplier addressing the items in question

They probably have an issue with 1 of the invoices

dodya 05-22-2017 07:42 PM

Re: Suspended account please help
 
It's not the invoice. It was the description that had to be fixed. Account is reinstated.

elmo 05-23-2017 02:00 AM

Re: Suspended account please help
 
Glad to hear it! :thumb:


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