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  #1  
Old 09-05-2017
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Default Need some assistant on this

Our selling privileges have been removed due to velocity review which is currently on going right now.. can someone help us write an appeal that can reinstate our selling privileges sooner? There is the first notification we received.

===============================================
Hello,

Your current sales volumes are not supported by buyer feedback or an established sales history. As a result, we are reviewing your Amazon.com seller account. During this review, you may not sell on Amazon.com. Funds will not be transferred to you but will stay in your account while we review it. If you have any open orders, please ship them.

To learn more about account reviews, search for "Velocity Limits and Account Reviews" in Seller Central Help.

Questions? Use this link to talk to Seller Support now (https://sellercentral.amazon.com/hz/...us/performance).

We will send you an email when our review is complete.

Sincerely,

Seller Performance Team
Amazon.com
http://www.amazon.com

===============================================

After Writing our first appeal here was the notification sent 1 day after

===============================================

Hello,

Your account is still under review. We ask for your patience while buyers leave feedback for you.

We will send you an email when our review is complete. Until then, we may not reply to further emails about this issue.

Sincerely,

Seller Performance Team
Amazon.com
https://www.amazon.com

========================================

Now we are in a waiting game, can someone help us with this?

Thanks in advance
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  #2  
Old 09-05-2017
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Default Re: Need some assistant on this

Your best bet on these is to just sit tight and let the amazon bots do their thing. I worry an appeal will flag an amazon account manager who will most likely manually review your account and possibly suspend it. The bots usually just approve you after 2-3 weeks.
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Old 09-05-2017
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Default Re: Need some assistant on this

Any other suggestions ? By the way this is not an Amazon Stealth Account.
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Old 09-05-2017
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Default Re: Need some assistant on this

I had the same going on and the account was finally suspended. Haven't appealed yet but was thinking maybe somebody might have a good email to appeal this (PM me if you can help please).

OP I would sit tight and try to get as much feedback as you can from buyers. If you ship from the Philis and have a tracking number, check which customers have already received their stuff and ask them for a feedback. If you have 10-20 % feedback after the review is over, you'll probably be good. Assuming the feedback is positive ofc.

It takes almost exactly 1 month until this review is over and a decision is made.

I would start a backup account right now, just in case. And you need to take it slow, looks like you were selling way too fast. Dont go over 500 $ in sales for the first month.
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Old 09-05-2017
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Default Re: Need some assistant on this

any additional advice?
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  #6  
Old 09-05-2017
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Default Re: Need some assistant on this

Quote:
Originally Posted by Generisu View Post
any additional advice?
Yes, wait......
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  #7  
Old 09-05-2017
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Default Re: Need some assistant on this

Can take 2-3 weeks as previous poster stated so might be best to follow MM78's advice and wait
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Old 09-05-2017
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Default Re: Need some assistant on this

Get as much feedback as you can and patiently wait is the best route
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Old 09-07-2017
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Default Re: Need some assistant on this

You can seed feedback request as I did before. But it seems Amazon customers ignore these kinds of messages.But it should be normally review.
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  #10  
Old 09-08-2017
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Default Re: Need some assistant on this

Send email to jeff it will restore next day
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  #11  
Old 09-11-2017
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Default Re: Need some assistant on this

Request feedback from buyers. That's your best bet.
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