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-   -   Customers always choosing standard shipping? (https://www.aspkin.com/forums/amazon/111991-customers-always-choosing-standard-shipping.html)

JohnWall 11-05-2017 11:53 AM

Customers always choosing standard shipping?
 
My Amazon business model is based around fairly high value merchant fulfilled RA/OA. With them being higher ticket items obviously I'd like to get my money out ASAP to reinvest in stock. I offer free 1 day delivery on my higher ticket items and charge for standard delivery to try entice customers to choose 1 day but they all still choose standard and you can't delete standard delivery?

Anyone got ideas? I've thought of changing the store names to advertise the free delivery options but can see this leading to the accounts being linked.

e2free 11-05-2017 12:42 PM

Re: Customers always choosing standard shipping?
 
You should try fba you will get your money back much more quicker and increase your sale, I believe you can change to 1 day shipping only

JohnWall 11-05-2017 01:16 PM

Re: Customers always choosing standard shipping?
 
Quote:

Originally Posted by e2free (Post 882376)
You should try fba you will get your money back much more quicker and increase your sale, I believe you can change to 1 day shipping only

I use FBA on my personal account for low value items but don't trust their staff with higher ticket items

sandgnat10 11-07-2017 02:13 PM

Re: Customers always choosing standard shipping?
 
Is selling on amazon have the same amount of traffic/views as ebay? I'm looking to make a change, tired of Paypal

e2free 11-07-2017 03:31 PM

Re: Customers always choosing standard shipping?
 
Quote:

Originally Posted by sandgnat10 (Post 882877)
Is selling on amazon have the same amount of traffic/views as ebay? I'm looking to make a change, tired of Paypal

It's much more then eBay

ebaystealth1974 11-07-2017 08:22 PM

Re: Customers always choosing standard shipping?
 
Quote:

Originally Posted by sandgnat10 (Post 882877)
Is selling on amazon have the same amount of traffic/views as ebay? I'm looking to make a change, tired of Paypal

What does Amazon do, direct deposit?

ebaystealth1974 11-07-2017 08:23 PM

Re: Customers always choosing standard shipping?
 
Quote:

Originally Posted by JohnWall (Post 882368)
I offer free 1 day delivery on my higher ticket items and charge for standard delivery to try entice customers to choose 1 day but they all still choose standard and you can't delete standard delivery?


Ignorance is bliss... gotta love consumers lol

GhostOfAmazon 11-13-2017 06:57 AM

Re: Customers always choosing standard shipping?
 
Why not just ship them the item one day for free anyways?

You really think the Customer or Amazon is going to get upset because you deliver it faster than advertised?

Even if the customer complains, I promise you, Amazon won't get upset because you delivered faster than advertised.

Also: Just be grateful and keep your extra money. lol getting upset because you have to wait a few extra days go gamble, never seen this kind of silliness before.

jakobrockz 11-13-2017 07:00 AM

Re: Customers always choosing standard shipping?
 
I started writing little notes in my FBA shipments stating the contents inside and that I have triple counted them. Hoping that whoever is unpacking it has a supervisor or someone look over him and sees it.

I've been getting shorted 1-3 items on every FBA shipment it seems like.

JohnWall 11-13-2017 07:40 AM

Re: Customers always choosing standard shipping?
 
Quote:

Originally Posted by GhostOfAmazon (Post 884096)
Why not just ship them the item one day for free anyways?

You really think the Customer or Amazon is going to get upset because you deliver it faster than advertised?

Even if the customer complains, I promise you, Amazon won't get upset because you delivered faster than advertised.

Also: Just be grateful and keep your extra money. lol getting upset because you have to wait a few extra days go gamble, never seen this kind of silliness before.

You've misread my question. If a customer chooses 1 day shipping Amazon release the money after 8 days where as if they choose standard shipping it's 15/16 days. Yes I could wait, but my items usually sell within a few days of listing so it's obviously more beneficial to get the capital back out ASAP to reinvest in stock.

GhostOfAmazon 11-14-2017 05:49 AM

Re: Customers always choosing standard shipping?
 
Oh, STOCK, like your ITEMS. I thought you meant the STOCK MARKET, LOL!

I get it now. Apologies for misunderstanding.

Just buy your goods on credit (you have a 30 day grace period with credit cards) and wait out the money from Amazon.

Epstein61 07-18-2018 05:19 AM

Re: Customers always choosing standard shipping?
 
I have also been selling many products on the online store and provide one day shipping as well. In my case, majority of customer actually opt for the 1 day delivery instead of the standard one. We have hired the logistics services Dallas for the delivery of orders, and they are very punctual with both same day and standard deliveries.


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