"We were not able to verify your documents"

[Canadianleaf]

Ive had a few accounts on amz.ca that get the "we were not able to verify your documents. Therefore, you may not sell on Amazon." response from Seller Performance. The docs look good but there are some other methods I am using which I believe to be the cultrip as I test what flags accounts.

Has anyone ever been able to get past the "unable to verify documents" message from Amazon? From all the past accounts I've made they'd continue to give the same response when ever I appealed or uploaded other sets of documents such as other bank statements or a passport in addition to the original drivers license.

[chaichaoyi]

Are you making up license/passport numbers? The numbers often follow certain algorithms with redundancy check.

Example: http://www.highprogrammer.com/cgi-bin/uniqueid/dl_il

[elmo]

Occasionally documents do not pass and that is their typical automated reply when the reps don't like the documents

[beatingebay]

They are saying it takes 7 days to verify your documents. This my real account. Been on here for 7-8 years. and I can not believe they think it is okay to shut my account down for 7 days to verify my ID. how would amazon like that **** done to them....

[thepianoman]

Originally Posted by elmo

Occasionally documents do not pass and that is their typical automated reply when the reps don't like the documents

At that point and time, do you discard of the account or do you keep attempting at it with resending or fixing?