Amazon Account Suspended

[Nardo19]

So I started selling on Amazon about one month ago. Everything was great until I got hit with these two email a few days ago (attached below). I’ve sold about 15 items and have perfect health performance. All of my metrics are at 0% with the exception of message reply times. Anyways, I drop ship and don’t have the ability to provide real invoices with real business addresses. One of my friends that opened a seller account on the same day as I did was also suspended on the exact day as I was but sent in ⊗⊗⊗⊗ invoices and was banned from selling on Amazon for good. I guess this is just review process for new sellers and I’m trying not to make the same mistake he did. Any help or input would be greatly appreciated!

1st Email sent by Amazon:

Hello,

We reviewed your account and determined that you may no longer sell on Amazon.com or Amazon.ca. Your listings have been removed from our site. This decision is due in part because we were unable to verify information related to your seller account, including information related to your selling history and listings.

2nd Email sent by Amazon:

Hello,

To help with the review process, please send the following information. All fields will need to be completed to move forward with your appeal.

-- Length of time you have been in business
-- Sources of your Amazon inventory, include invoices from past 6 months
-- Storage location of inventory
-- Addresses of any retail locations
-- Link to business website
-- Links to other websites that you actively sell on
-- Tracking information for recently shipped orders if applicable, found on the Manage Orders page in Seller Central (https://sellercentral.amazon.com/gp/orders-v2/list)
-- Tax ID or Dun and Bradstreet (D-U-N-S) Number

We will send you an email when our review is complete.


Sincerely,

Seller Performance Team
Amazon.com
https://www.amazon.com

[SaiJin]

Ugh, no, this is not a review process... this is "something went wrong".
At this point you have nothing to lose and give them what they want.

In the mean time, make a few stealth accounts so you can start doing business again asap.
Right now is the perfect time to do so since the market everywhere is kinda down.

[rsot]

Welcome to the forums - all the best as you learn ghost method

[e2free]

Originally Posted by SaiJin

Ugh, no, this is not a review process... this is "something went wrong".
At this point you have nothing to lose and give them what they want.

In the mean time, make a few stealth accounts so you can start doing business again asap.
Right now is the perfect time to do so since the market everywhere is kinda down.

Don't spread wrong info

It's quite normal

Supply them what they asking and this will speed up the review processes

You been selling too fast on new account

[Nardo19]

That makes more sense since my account health was perfect! Appreciate someone finally giving me a credible answer!