Forum

Chargeback after disbursement
 

I've had a very awkward customer claiming they didn't receive their item despite it being sent by Royal Mail Special Delivery. They filed an A-Z claim which was quickly resolved in my favour. The funds were dispersed on 10/04/18 but today they filed a charge back with their card company. I've had bad experiences with charge backs despite always having sufficient evidence to defend them.

Will the disbursement bounce back into my Amazon account on 17/04/18 and not be available until the charge back is resolved or will it still be sent?

I'm not fussed about letting the account go into a negative balance (not confident they will defend the chargeback for me) because I can easily make stealth accounts. Just bother about getting my cash really

Re: Chargeback after disbursement
 

Balance will go into -ve Amazon will ask you to add funds

Re: Chargeback after disbursement
 

So the disbursement won't bounce back? I've had them do that and then immediately suspend an account before due to an authenticity issue but not had this problem before.

Re: Chargeback after disbursement
 

As long as you got tracking delivery proving delivery you should be fine

Unless the buyer is a pretty creative scammer

Re: Chargeback after disbursement
 

No it shouldn't