AMZ EU Removing Feedback

dachilla · #1 04-16-2018

Hi,

formerly when I asked AMZ to remove a seller feedback because it was simply a product feedback it usually disappeared right away. Is that still the case?

Cheers

e2free · #2 04-16-2018

yes 90% of AZ feedback's can be removed

dachilla · #3 04-16-2018

thx so much

Tommyscott · #4 04-16-2018

Just keep trying one feedback took cc 17 atemps to remove it

e2free · #5 04-16-2018

Quote:

Originally Posted by Tommyscott

Just keep trying one feedback took cc 17 atemps to remove it

Was it by calling or chat?

**SaiJin** · #6 04-16-2018

That's odd, FBA personal reviews are usually removable just like that.
If it doesn't get removed on the spot, I just call in and they fixed it.

amazonveteran · #7 01-23-2019

Of course it should be removed, but not all Amazon employees are created equal. While multiple attempts can help, if you look at the landscape now, the system makes it nearly impossible to re appeal. Your best bet is to try to open new cases that are not related to the order so you can at least get someone engaged. This can all be done via email. Phone is tough.