marvydocs | 06-20-2018 03:40 AM | Amazon banned ( illegible utility bill ) Hello ,
i was making a new amazon seller account , and they've ( as usual ) asked for my ID , bank statement and utility bill .
I've started by sending the utility bill to their email ( i've used it on transferwise and payoneer and it was accepted on both ) , but they've replied to my email :
"We have reviewed the document(s) you recently provided.
We were unable to verify the document you provided because it was illegible."
I've sent them again a similar bill but with newer date , but they've replied that i'm not able to sell on amazon .
I don't know exactly why they've refused it though as i've mentioned it was accepted by payoneer and transferwise , the same problem faced a friend from another country nearly in the same time .
Is there any fix for it ? and is it possible to use the same name and nationality to register a new account but with a new address ? i didn't upload my id to the account , as the problem with utility bill happened so i've decided to solve it first . |