Hi guys I have a new Amazon individual seller account and added a new Credit Card after the first one was declined because it was a debit card and because of that amazon suspended my account, yesterday added a Credit Card and appealed to seller performance, still don't receive a response, think it will be on Monday, but I am receiving this message and I do not owe any money to Amazon, my balance is $0. What you think is happening, do you think Seller Performance will reinstate my account?...
Greetings from Amazon Services.
You have a balance due in your Amazon seller account. We attempted to charge your credit card for the balance, but your bank declined the charge.
For billing and security purposes, all Amazon sellers must provide valid credit card information from a credit card acceptable to Amazon. Please verify that the credit card information you have on file is correct, and contact your bank with questions related to the accuracy of the information you provided.
It is possible that the charge was declined due to a credit limit imposed by your bank. If that is the case, we will attempt to charge a lesser amount to your card as often as every 24 hours until the remaining balance in your seller account is paid in full.
If the card was declined for any other reason, you will need to update the credit card information in your seller account. Payment will be suspended until your credit card information has been updated. Go to Seller Account information to update your credit card.
Once your credit card information has been updated and verified, payment will be initiated on your next settlement date. Additionally, any fees owed for this settlement period will be charged to the credit card on your next settlement date.
To pay by wire transfer or check, please follow the instructions at the bottom of this message.
As a reminder, for amounts you owe us, Amazon may charge any payment instrument you provide to us.
For more information, see Credit Card Information for Your Seller Account.
Thank you for selling on Amazon.
Amazon Services
============== Wire Transfers ==============
Please enter the email address associated with your Amazon Seller account into the additional information field of your wire transfer.
Reference Code: NSB US
paradiseofhealth2018@gmail.com
Account Name: Amazon Services, LLC.
Account Number: 8926871354
ABA (Routing) Number: 121000248
TAX ID: 71-0938319
Street address: 410 Terry Avenue North
City: Seattle
State: WA
Zip code: 98109
Bank Name: Wells Fargo
Bank Address: 1300 SW Fifth Avenue P6101-076
City: Portland
State: OR
Zip code: 97201
Phone: 1-888-384-8400
============== Check Payments ==============
Please include reference code NSB US
paradiseofhealth2018@gmail.com on the front of your check.
Send checks made payable to Amazon Services, LLC to:
Amazon Services, LLC
ATTN: TRMS NSB US
paradiseofhealth2018@gmail.com
P. O. Box 84837
Seattle, WA 98124