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  #1  
Old 07-07-2018
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Default After adding new credit card to my new Amazon Seller Account

Hi guys I have a new Amazon individual seller account and added a new Credit Card after the first one was declined because it was a debit card and because of that amazon suspended my account, yesterday added a Credit Card and appealed to seller performance, still don't receive a response, think it will be on Monday, but I am receiving this message and I do not owe any money to Amazon, my balance is $0. What you think is happening, do you think Seller Performance will reinstate my account?...

Greetings from Amazon Services.

You have a balance due in your Amazon seller account. We attempted to charge your credit card for the balance, but your bank declined the charge.

For billing and security purposes, all Amazon sellers must provide valid credit card information from a credit card acceptable to Amazon. Please verify that the credit card information you have on file is correct, and contact your bank with questions related to the accuracy of the information you provided.

It is possible that the charge was declined due to a credit limit imposed by your bank. If that is the case, we will attempt to charge a lesser amount to your card as often as every 24 hours until the remaining balance in your seller account is paid in full.

If the card was declined for any other reason, you will need to update the credit card information in your seller account. Payment will be suspended until your credit card information has been updated. Go to Seller Account information to update your credit card.

Once your credit card information has been updated and verified, payment will be initiated on your next settlement date. Additionally, any fees owed for this settlement period will be charged to the credit card on your next settlement date.

To pay by wire transfer or check, please follow the instructions at the bottom of this message.

As a reminder, for amounts you owe us, Amazon may charge any payment instrument you provide to us.

For more information, see Credit Card Information for Your Seller Account.

Thank you for selling on Amazon.

Amazon Services

============== Wire Transfers ==============

Please enter the email address associated with your Amazon Seller account into the additional information field of your wire transfer.

Reference Code: NSB US paradiseofhealth2018@gmail.com
Account Name: Amazon Services, LLC.
Account Number: 8926871354
ABA (Routing) Number: 121000248
TAX ID: 71-0938319
Street address: 410 Terry Avenue North
City: Seattle
State: WA
Zip code: 98109
Bank Name: Wells Fargo
Bank Address: 1300 SW Fifth Avenue P6101-076
City: Portland
State: OR
Zip code: 97201
Phone: 1-888-384-8400
============== Check Payments ==============

Please include reference code NSB US paradiseofhealth2018@gmail.com on the front of your check.

Send checks made payable to Amazon Services, LLC to:

Amazon Services, LLC
ATTN: TRMS NSB US paradiseofhealth2018@gmail.com
P. O. Box 84837
Seattle, WA 98124
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  #2  
Old 07-08-2018
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Default Re: After adding new credit card to my new Amazon Seller Account

They take $1 to verify the credit card, is there enough on your card available for them to take this?

If there is then log into the amazon shopping site and remove that card from your account. Then log into seller central and re enter the card details.
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Old 07-08-2018
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Default Re: After adding new credit card to my new Amazon Seller Account

If you register individual account amazon will charge $1 for verify your card.
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Old 07-08-2018
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Default Re: After adding new credit card to my new Amazon Seller Account

Quote:
Originally Posted by JohnWall View Post
They take $1 to verify the credit card, is there enough on your card available for them to take this?

If there is then log into the amazon shopping site and remove that card from your account. Then log into seller central and re enter the card details.
Yes, there is enough on card, amazon does not allow to remove cards, new policy...
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Old 07-08-2018
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Default Re: After adding new credit card to my new Amazon Seller Account

Quote:
Originally Posted by masterman View Post
Yes, there is enough on card, amazon does not allow to remove cards, new policy...
Are you trying to remove it on seller central or amazon.com?
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Old 07-08-2018
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Default Re: After adding new credit card to my new Amazon Seller Account

Quote:
Originally Posted by masterman View Post
Yes, there is enough on card, amazon does not allow to remove cards, new policy...
You need to add new card before remove old card.
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Old 07-08-2018
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Default Re: After adding new credit card to my new Amazon Seller Account

Quote:
Originally Posted by JohnWall View Post
Are you trying to remove it on seller central or amazon.com?
I am trying to remove it on Seller Central, but I am not sure what is the issue, as I bought it this Amazon VCC here on this forum at $55 and the seller told me has enough money on it, but every 24 hours am receiving that message I told you above, my concern is tomorrow when Seller Performance Team checks my appeal and does not reinstate my account because again I don't have valid credit card on file, I just want to be sure this is a valid credit card and if the seller told me the true....this is my concern

About to remove credit cards is not possible anymore, new amazon policy, check it out here: https://amzn.to/2KRu9Rx

Last edited by masterman; 07-08-2018 at 10:31 PM.
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Old 07-09-2018
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Default Re: After adding new credit card to my new Amazon Seller Account

Quote:
Originally Posted by masterman View Post
I am trying to remove it on Seller Central, but I am not sure what is the issue, as I bought it this Amazon VCC here on this forum at $55 and the seller told me has enough money on it, but every 24 hours am receiving that message I told you above, my concern is tomorrow when Seller Performance Team checks my appeal and does not reinstate my account because again I don't have valid credit card on file, I just want to be sure this is a valid credit card and if the seller told me the true....this is my concern

About to remove credit cards is not possible anymore, new amazon policy, check it out here: https://amzn.to/2KRu9Rx
Like I said go onto the shopping site amazon.com logging in with your seller account details. Go to account then payment options. You can remove the card there and then re enter it in seller central
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Old 07-09-2018
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Default Re: After adding new credit card to my new Amazon Seller Account

Quote:
Originally Posted by JohnWall View Post
Like I said go onto the shopping site amazon.com logging in with your seller account details. Go to account then payment options. You can remove the card there and then re enter it in seller central
No friend, I did that several times, it cannot be possible anymore, read the new seller credit card policy... to remove it you must call support...
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Old 07-09-2018
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Default Re: After adding new credit card to my new Amazon Seller Account

Quote:
Originally Posted by masterman View Post
No friend, I did that several times, it cannot be possible anymore, read the new seller credit card policy... to remove it you must call support...
You're not understanding me & I can't think of a simper way to explain it.
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  #11  
Old 07-09-2018
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Default Re: After adding new credit card to my new Amazon Seller Account

Quote:
Originally Posted by JohnWall View Post
You're not understanding me & I can't think of a simper way to explain it.
No friend, may be you don't understand, please read well what I am saying, if you do not understand, please try yourself and let us know if you could remove a credit card of your Amazon Seller account...
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  #12  
Old 07-09-2018
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Default Re: After adding new credit card to my new Amazon Seller Account

Quote:
Originally Posted by masterman View Post
Hi guys I have a new Amazon individual seller account and added a new Credit Card after the first one was declined because it was a debit card and because of that amazon suspended my account, yesterday added a Credit Card and appealed to seller performance, still don't receive a response, think it will be on Monday, but I am receiving this message and I do not owe any money to Amazon, my balance is $0. What you think is happening, do you think Seller Performance will reinstate my account?...

Greetings from Amazon Services.

You have a balance due in your Amazon seller account. We attempted to charge your credit card for the balance, but your bank declined the charge.

For billing and security purposes, all Amazon sellers must provide valid credit card information from a credit card acceptable to Amazon. Please verify that the credit card information you have on file is correct, and contact your bank with questions related to the accuracy of the information you provided.

It is possible that the charge was declined due to a credit limit imposed by your bank. If that is the case, we will attempt to charge a lesser amount to your card as often as every 24 hours until the remaining balance in your seller account is paid in full.

If the card was declined for any other reason, you will need to update the credit card information in your seller account. Payment will be suspended until your credit card information has been updated. Go to Seller Account information to update your credit card.

Once your credit card information has been updated and verified, payment will be initiated on your next settlement date. Additionally, any fees owed for this settlement period will be charged to the credit card on your next settlement date.

To pay by wire transfer or check, please follow the instructions at the bottom of this message.

As a reminder, for amounts you owe us, Amazon may charge any payment instrument you provide to us.

For more information, see Credit Card Information for Your Seller Account.

Thank you for selling on Amazon.

Amazon Services

============== Wire Transfers ==============

Please enter the email address associated with your Amazon Seller account into the additional information field of your wire transfer.

Reference Code: NSB US ######
Account Name: Amazon Services, LLC.
Account Number: 8926871354
ABA (Routing) Number: 121000248
TAX ID: 71-0938319
Street address: 410 Terry Avenue North
City: Seattle
State: WA
Zip code: 98109
Bank Name: Wells Fargo
Bank Address: 1300 SW Fifth Avenue P6101-076
City: Portland
State: OR
Zip code: 97201
Phone: 1-888-384-8400
============== Check Payments ==============

Please include reference code NSB US ###### on the front of your check.

Send checks made payable to Amazon Services, LLC to:

Amazon Services, LLC
ATTN: TRMS NSB US ######
P. O. Box 84837
Seattle, WA 98124
...............
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  #13  
Old 07-10-2018
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Default Re: After adding new credit card to my new Amazon Seller Account

Quote:
Originally Posted by masterman View Post
No friend, may be you don't understand, please read well what I am saying, if you do not understand, please try yourself and let us know if you could remove a credit card of your Amazon Seller account...
I do this myself to overcome the same issue, hence why I've recommended it.
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