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- - Need Invoices....Help! (https://www.aspkin.com/forums/amazon/118584-need-invoices-help.html)

Ellis555

07-08-2018 11:39 AM

Need Invoices....Help!

Got this message today from Amazon

Hello,

We are reviewing your Amazon.com seller account. During our review, you will not be able to sell on Amazon.com.

Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.

You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to payments-funds@amazon.com.

Please provide the following documents and confirm there is a valid credit card on file:

--Utility bill with name and address visible
--Business license, if applicable
--If you have active listings, include copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days.

You can send files in .pdf, .png, or .gif format. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. Please send the documents to seller-performance@amazon.com.

Once we receive your documents, we will review them and decide whether you may sell on Amazon.com again.

We sell custom shirts so basically our only invoices are for the materials to print the shirts and the blank shirts themselves. Should I send the blank shirt invoices in or do something else? Any help would be great

wwk	07-10-2018 12:50 AM

Re: Need Invoices....Help!

Amazon verify Receipts . Amazon support will call the number on the receipts to verify if your receipts are legit

Canadianleaf

07-10-2018 01:10 AM

Re: Need Invoices....Help!

Quote:

Originally Posted by wwk (Post 929975)

Amazon verify Receipts . Amazon support will call the number on the receipts to verify if your receipts are legit

You sure about this? I had some made up invoices which Amazon accepted no problems.

ajabahey33

07-10-2018 06:33 AM

Re: Need Invoices....Help!

You can make invoice for send.

Ellis555

07-10-2018 08:14 AM

Re: Need Invoices....Help!

I assumed I could make them up which we have done in the past but sometimes they work and sometimes they don't....Any recommendations to make them work or what company to use that I bought them from?

Porsche032

07-12-2018 06:22 PM

Re: Need Invoices....Help!

Yes, Amazon does call and verify invoices. It happened to me.

All times are GMT -5. The time now is 06:22 PM.

All times are GMT -5. The time now is 06:22 PM.