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-   -   How to Appeal This Suspension (https://www.aspkin.com/forums/amazon/118925-how-appeal-suspension.html)

munkron 07-24-2018 02:12 PM

How to Appeal This Suspension
 
How do you appeal this suspension?

Your account has been closed due to violations of our Seller Policies and Seller Code of Conduct. I have provided our Seller Code of Conduct below for reference:

Seller code of conduct
Amazon enables you to reach hundreds of millions of customers. We strive to ensure a fair and trustworthy buyer and seller experience. At Amazon, we expect you to adhere to the code of conduct principles outlined below. Violation of the code of conduct principles may result in the loss of your selling privileges and removal from Amazon Marketplace.

Seller Code of Conduct Principles:
  • Adhere to all applicable laws and abide by all Amazon policies.
  • Maintain current account information.
  • Never misrepresent yourself.
  • Always act in a manner that ensures a trustworthy experience for Amazon customers.
  • Never list products that may cause harm to Amazon customers.
  • Never engage in any misleading, inappropriate or offensive behavior. This applies to all your activities, including but not limited to:
  • Information provided on your account
  • Information provided in listings, content or images
  • Communication between you and Amazon or you and our customers
  • Act fairly at all times. Unfair behavior includes but is not limited to the following:
  • Behavior that could be deemed as manipulation or "gaming" of any part of the buying or selling experience
  • Actions that could be perceived as manipulating customer reviews, including by directly or indirectly contributing false, misleading or inauthentic content
  • Activities that could be perceived as attempting to manipulate Amazon's search results or sales rankings
  • Actions that intentionally damage another seller, their listings or their ratings
We will not be providing further information related to this decision.

Sincerely,
Seller Performance Team
Amazon.com
http://www.amazon.com

Canadianleaf 07-24-2018 03:20 PM

Re: How to Appeal This Suspension
 
I had the same happen to one of my accounts.

Doing anything listed? Buying feedback or anything like that?

munkron 07-24-2018 05:41 PM

Re: How to Appeal This Suspension
 
Hard to say, I've hired services before in the past to help with feedback, etc.

Beautiful 07-24-2018 06:18 PM

Re: How to Appeal This Suspension
 
If you've used a service before for feedback, that is most likely what triggered it

Just be cautious of who you use and notate what stores you use what services, so you know in the future what to avoid

For the appeal you really gotta think about what may have caused it and write out a solid POA to address the issue


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