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Old 07-27-2018
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Default Writing my AMZ appeal input

Best I can do to sum it up:

Had some listings flagged for removal for not having required product info unless it could be added (numbers provided by gov institute once registered).

Should I write in the appeal 'in oversight, the product numbers were left out of the detail page at the time of listing. When we relist, we will include the appropriate numbers in the detail page.' Then never actually relist.... cuz ya... don't have them...

Or should I write 'in oversight, we were unaware of the required registration of these products at the time of listing. We are taking the appropriate steps to receive our registration numbers and once complete, will relist in compliance with amazon policy.'

How should I approach this based on experiences with amazon's compliance teams?

Just to add... AMZ is not actually requesting any info just that when listing they need to have the right info in the detail page... I got multiple warnings though, which might raise suspicion that I don't actually have these... maybe shouldn't bluff that I do....
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Old 07-27-2018
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Default Re: Writing my AMZ appeal input

"We’re here to help. Use this link (XXXXXX) to speak with an Account Health Specialist if you need assistance or have questions about the restricted product violations."

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Default Re: Writing my AMZ appeal input

Amazon.com uses bots and when you do call them your talking to asians that barley speak english. Just google amazon appeal and then copy and paste the best ones.

I did that and my account was reopened in 10 minutes. when i got suspended because my order defect rate was 1%.

Don't think for a second humans are actually looking at your appeal. It looks like they are using machine learning algorithms and certain key words you use in your appeal will either get your back on the platform or banned for good.

Just my thoughs.
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Default Re: Writing my AMZ appeal input

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Amazon.com uses bots and when you do call them your talking to asians that barley speak english.

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Old 07-27-2018
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Default Re: Writing my AMZ appeal input

Quote:
Originally Posted by forcesteeler View Post
Amazon.com uses bots and when you do call them your talking to asians that barley speak english.

Just my thoughs.


Like your English? =)
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Old 08-12-2018
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Default Re: Writing my AMZ appeal input

Quote:
Originally Posted by forcesteeler View Post
Amazon.com uses bots and when you do call them your talking to asians that barley speak english. Just google amazon appeal and then copy and paste the best ones.

I did that and my account was reopened in 10 minutes. when i got suspended because my order defect rate was 1%.

Don't think for a second humans are actually looking at your appeal. It looks like they are using machine learning algorithms and certain key words you use in your appeal will either get your back on the platform or banned for good.

Just my thoughs.
can i have the appeal letter that you used please?
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