Writing my AMZ appeal input
Best I can do to sum it up:
Had some listings flagged for removal for not having required product info unless it could be added (numbers provided by gov institute once registered).
Should I write in the appeal 'in oversight, the product numbers were left out of the detail page at the time of listing. When we relist, we will include the appropriate numbers in the detail page.' Then never actually relist.... cuz ya... don't have them...
Or should I write 'in oversight, we were unaware of the required registration of these products at the time of listing. We are taking the appropriate steps to receive our registration numbers and once complete, will relist in compliance with amazon policy.'
How should I approach this based on experiences with amazon's compliance teams?
Just to add... AMZ is not actually requesting any info just that when listing they need to have the right info in the detail page... I got multiple warnings though, which might raise suspicion that I don't actually have these... maybe shouldn't bluff that I do.... |