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eBay Suspended & PayPal Limited Forums (https://www.aspkin.com/forums/)

- Amazon (https://www.aspkin.com/forums/amazon/)

- - Emailing Jeff (https://www.aspkin.com/forums/amazon/119121-emailing-jeff.html)

Sunspot144

08-01-2018 09:16 PM

Emailing Jeff

Anyone ever heard back from an email sent to Jeff's support team?

What was the reason for emailing and how long did it take to get response back?

Thanks in advance -

Play	08-01-2018 10:41 PM

Re: Emailing Jeff

Usually you'll get assigned a single person within the team. I guess your entire experience will depend on who that is. But generally speaking, I've had long communications with that team, back and forth, no issues.

Replies can take a few days.

123	08-02-2018 12:22 AM

Re: Emailing Jeff

They are usually pretty good at replying back within 2-3 days

dachilla

08-02-2018 12:50 AM

Re: Emailing Jeff

Emailed them once about money being held in a suspended account account for more than 90 days. They never emailed back but 2 days later the $$$ were released.

Chuk	08-02-2018 02:07 AM

Re: Emailing Jeff

You should hear back from his team if you’ve got a good case.

SWORDFISH497

08-02-2018 04:34 AM

Re: Emailing Jeff

What is Jeffs Support Team means please?

Twisty

08-02-2018 04:59 AM

Re: Emailing Jeff

Jeff hasn't got the time for this shizzle. He's busy building spaceships and lifting.

Beautiful

08-02-2018 07:42 AM

Re: Emailing Jeff

Jeffs email is good to use as a last option if you cannot get help with seller performance

They should get back to you within a few days

Sunspot144

08-02-2018 11:23 AM

Re: Emailing Jeff

Thanks all !

Quote:

Originally Posted by Beautiful (Post 934710)

Jeffs email is good to use as a last option if you cannot get help with seller performance

They should get back to you within a few days

Yea, every revised POA I send to SP I get the same automated "your plan is not complete" emails. A bit pathetic they won't deal with you until you've passed their automated check phase.

Beautiful

08-03-2018 10:45 AM

Re: Emailing Jeff

Definitely a pain in the ass. They're looking for specific things and you need to address them. If you're missing something, they'll keep shooting you back the automated response

garry9061

08-03-2018 01:27 PM

Re: Emailing Jeff

Leave the Jeff email address until you get to the point where you arent being replied to anymore by SP.

Kgallag5590

12-08-2018 04:27 AM

Re: Emailing Jeff

I emailed after I was suspended and money withheld. I received what I believe was a computer generated response.

ibmcorp

12-08-2018 12:45 PM

Re: Emailing Jeff

I emailed for funds held, few days later the payments-funds team contacted me, unfortunately, they never reply to me after that...

marvydocs

12-09-2018 12:46 AM

Re: Emailing Jeff

Quote:

Originally Posted by Sunspot144 (Post 934631)

Anyone ever heard back from an email sent to Jeff's support team?

What was the reason for emailing and how long did it take to get response back?

Thanks in advance -

Yes, i've sent them 3 emails on 3 different accounts and i've heard back from them on 2, but it depends on the details mentioned in your messages.

The reason was reinstating accounts, and it took less than a day.

Doctor.IM

12-09-2018 01:20 AM

Re: Emailing Jeff

I confirm that the Jeff email is working in the last case. He forwards the mail to his executive which will come back to you in few days.

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