Re: Amazon Requesting Invoices
I was recently asked to provide invoices on a 9 year old account (with $100K + revenue for the last 5 years). There was an issue with some of my ASINs with "Used Sold As New" complaints so I had to provide invoices showing the supplier where I got them from and that they are new.
I didn't really keep a good record of invoices because that's not really something I really do or worried about and I didn't expect Amazon to ask for invoices (they never did in the past), so I showed them some PayPal payments where I got some of my supply, supplier information was there, but the ASINs in questions weren't specifically listed, and it didn't seem to satisfy them. Now my seller account is suspended. I guess it's my fault for not being up-to-date with modern Amazon selling practices but I also didn't expect this. This is my lesson as a seller to always keep a good record of invoices with supplier information on all ASINs that you sell because Amazon can ask for it at any time and when they do you better have that information for them. Selling 2018 on Amazon requires to keep good records of invoices with supplier information apparently. Lesson learned.
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