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Notice: Policy Warning
 

Anyone knows how I should handle those messages?

How is that possible that a random company ( not even the manufacturer) file a complain when I purchase all my product from a reputable distributor. I receive these messages from time to time and they freak me out.

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Hello,

We received a report from a rights owner that claims the items at the end of this email infringe their trademark.

-- 78485423

We removed the content listed at the end of this email. We may let you list this content again if we receive a retraction from the rights owner:
stop_infringement@lookingglasscyber.com

If the rights owner agrees to retract their complaint, they must send the retraction to us at notice-dispute@amazon.com.

If you believe that the reported content does not infringe the rights owner’s trademark, please email notice-dispute@amazon.com with supporting information. This includes, but is not limited to, an invoice or Order ID.

We consider allegations of intellectual property infringement a serious matter. If we receive more complaints about your listings, we may not allow you to sell on Amazon.com.

To learn more about this policy, search for “Intellectual Property Violations” in Seller Central Help (https://sellercentral.amazon.com/gp/...rnal/201361070).

ASIN:
Infringement type: Trademark
Complaint ID:

You can learn more about your account health in the Performance section of Seller Central (https://sellercentral.amazon.com/gp/...e-summary.html).

Sincerely,
Amazon Services

Re: Notice: Policy Warning
 

They will eventually lead to the suspension of the account.

If all your sales are legit, you should get in contact with the so called "Rights owner" and ask him to retract the complaint.