doe_joe | 09-07-2018 08:50 PM | My recently closed amazon account is now working again? I had an Amazon account that was closed for using bad language and initiating too many returns (I am very fussy)
and of course, the message read not to make another account.
So I just made another account with my second initial and a different bank card no problem
A week ago this second Amazon account was closed.
I received an email saying that as they had connected the account to a previous account I had that was closed for me using bad language in messages, this account had now been closed also, and I should not set up more accounts etc...
I could no longer sign in to my Amazon account at this point as tried several times.
I called up Amazon a few days later to inquire about something I had recently returned to them to check I would still get the refund.
The agent I spoke with confirmed this for me and then told me after finding my order that my account was not actually closed but it was on hold and the hold would be lifted once they had finished their investigation.
A few days later I called Amazon again to inquire about something else and mentioned this apparent possible hopeful status of my account to this new agent and asked if this would mean I would be able to use my account again?
This new agent said to me that I had been given the wrong information and my account was on a special hold that is only for investigating serious fraud and when they have completed their investigation they will then close the account, he stated I could no longer use my account also.
The thing is I have just signed into my Amazon account and made a purchase a day later?
Not sure what has happened?
Either an error or maybe they decided bad language is forgivable,
even if I made a second account to get around it?
I do hope my account is back working again but seems strange |