receieved this email
Hello
We have received your request for payment. However, we cannot complete this request at this time.
Why is this happening?
Your account has been linked to the listing or sale of inauthentic items. The sale of counterfeit products is prohibited and we may permanently withhold payment if we determine that an account has been used to sell inauthentic or infringing items.
During the previous 90-day period, you have failed to successfully appeal for reinstatement. However, you may be able to recover funds in your account if you can demonstrate that the items you listed are authentic.
How do I demonstrate authenticity?
In order to prove the authenticity of your items, please send documents such as invoices or brand authorization letters. Your appeal should address all of the inauthentic listings and policy violations associated with your account. Details about all of your specific inauthentic listings and policy violations can be found in your email or by viewing the Notifications page in the Performance section of Seller Central:
https://sellercentral.amazon.co.uk/g...fications.html.
A plan of action is not necessary and there is no required format for your appeal. Please submit documents such as:
-- Invoices.
-- Brand authorization letters.
How do I send the required information?
Submit this information to
disbursement-appeals@amazon.co.uk.
Within 7 days after we receive your appeal, we will review it and respond with a final decision.
What happens if I do not send the requested information?
If we do not receive the requested information within 30 days or if your appeal for funds is not successful, Amazon will continue to withhold some or all funds in your account.
Regards,
Seller Performance Team
Amazon Payments
can someone help me with examples or tell me what they need or i need to say? i have genuine invoices and letter of brand authorization but they wont entertain them to reinstate account so i worried they wont for release of funds.
Account suspension help 
